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Cursor problem on Dell Inspiron 5558 laptop with Windows 10.

Apr 26, 2020
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After I boot up the cursor bounces around erratically without me touching the keypad or external mouse. And cannot control it when I try. I've tried 4 different mice and the keypad, no difference so have ruled out a mouse hardware problem. I don't know if it is a BIOS, motherboard, or other problem so I don't know what specific forum to put it on.

I've run out of ideas. Any suggestions?
 
Apr 26, 2020
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I would like to download the Driver Update Utility but I have no mouse control, therefore I can't even open a browser to get to the web. So that solution is not going to work! Next?
 

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