I have a set of Microsoft Sculpt Ergonomic Desktop connected to my Windows 10 device. Recently I have noticed the mice causes a lot of problems. it seems the mice is keep getting disconnected or restarted while I am using it. Every few minutes the cursor becomes deactivated as I can see and move it on the screen but it does not function with clicking on items or panels. Then I have to press CTRL+ALT+DEL then it gets activated and I can return to Windows and contiue working. Sometimes the cursor moves very slowly or if I have Chrome running, it suddenly goes one page back, it is like hitting the back button of Chrome randomly.
Another issue that I have noticed is that the light on under the mice does not go off if the device is not moved even for hours and that consumes the battery very fast.
I have tested this on different computers and the issues are still there.
Any ideas why this is doing it? Do you suggest it is a hardware issue? it is only few months old.
Thanks in advance.
Another issue that I have noticed is that the light on under the mice does not go off if the device is not moved even for hours and that consumes the battery very fast.
I have tested this on different computers and the issues are still there.
Any ideas why this is doing it? Do you suggest it is a hardware issue? it is only few months old.
Thanks in advance.
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