Custom built computer crashes while gaming or directly after finishing game

[georgekaarraa]

This is a very long on going problem which I have now been facing for many months.

Description of the crashes:
The crashes sometimes happen in game and in those cases is it s black screen and the sound repeats for a few seconds before the computer either needs to be hard reset or it restarts itself.
In most cases the crash occurs directly after playing a game, for example finishing a League of Legends match, at the exact point I click a button to either view stats or maybe honour a teammate the computer screen will freeze, sound will loop for a bit then it will turn black and require hard reset.

What I have done so far:
-clean install of windows clearing both my drives (slight improvement for couple of days)
-Swapped graphics card to my older one (swapped from gtx 970 to r7 370, no improvement)
-Reinstall drivers and trying older drivers (also did this when trying different card, no improvement)
-use DDU to reinstall drivers (no improvement)
- Windows Defender and Malwarebytes scan (no threats)
-reseated GPU and RAM (no improvement)
-Removing 3.8 GHz overclock on cpu revert to default 3.5 GHz (no improvement)
-run memtest86 overnight (10 runs, no errors found)
-clean dust from computer although there wasn't much (no improvement)
-cleared CMOS, defaulted BIOS settings and updated BIOS/MB drivers (no crashes for 2 days)
-Windows troubleshooting (no errors)
-sfc /scannow (no errors)
-not playing league of legends (main culprit game) (started crashing other games too now)
-reseat all PSU connections

PC specs: (Custom built in November 2017)
CPU: AMD Ryzen 7 1500x
MOBO: asrock ab350m pro4
BIOS Version: American Megatrends Inc. P5.00
Memory: Kingston HyperX Fury HX424C15FBK2/8 8GB (2x4GB) DDR4
GPU: GeForce GTX 970 G1 Gaming / ASUS strix r7 370 4gb
Drives: C drive is SanDisk SSD Plus 120GB SSD / D drive is WD Blue 1TB
Case: Corsair Carbide Air 240 Black Mini Cube Case
PSU: Be Quiet! System Power 8 600W Power Supply
OS: Windows 10 Pro

Any help would be extremely appreciated, thanks.

 

[QwerkyPengwen]

have you made sure to manually install and update all directx and Visual C++ packages?
Can you grab a crash log from Windows and paste it's contents into a pastebin and share the link to the pastebin here for us to look at?

Here's a quick guide to getting the crash logs.

https://www.cyberlink.com/support/faq-content.do?id=10449

Here's one of many pastebin sites.

https://pastebin.com/

 

[georgekaarraa]

have you made sure to manually install and update all directx and Visual C++ packages?
Can you grab a crash log from Windows and paste it's contents into a pastebin and share the link to the pastebin here for us to look at?

Here's a quick guide to getting the crash logs.

https://www.cyberlink.com/support/faq-content.do?id=10449

Here's one of many pastebin sites.

https://pastebin.com/

thanks, sure i will be gaming in a few hours and ill be sure to post crash logs when it happens. My DX version is fully up to date but I just now updated VC++ packages ill see what happens and get back to you.

 

[heshclub7]

I had similar issues and it ended up being my PSU. Sounds exactly like what’s happening to you but these things are hard to diagnose sometimes. I stress tested my GPU after it started crashing frequently while playing LoL and discovered my PSU fan would struggle to spin up, overheat and crash the system.

 

[georgekaarraa]

have you made sure to manually install and update all directx and Visual C++ packages?
Can you grab a crash log from Windows and paste it's contents into a pastebin and share the link to the pastebin here for us to look at?

Here's a quick guide to getting the crash logs.

https://www.cyberlink.com/support/faq-content.do?id=10449

Here's one of many pastebin sites.

https://pastebin.com/

Hey I played one game of LoL and my computer crashed, Here is the log I found following your instructions
https://pastebin.com/dCCk8qMc

 

[georgekaarraa]

I had similar issues and it ended up being my PSU. Sounds exactly like what’s happening to you but these things are hard to diagnose sometimes. I stress tested my GPU after it started crashing frequently while playing LoL and discovered my PSU fan would struggle to spin up, overheat and crash the system.

Yeah I was starting to think the PSU may be the problem and it if is then I wouldn't be too unhappy as its one of the cheaper parts, if I cant find anything else to be the problem then I will replace the PSU. Thanks for your help.