Custom PC Build Crashing

[Tentasquid]

My PC that I built around 7 months ago has been having crashing (game stops on one frame, loud buzzing noise) problems while playing games. It has been doing this ever since it was built, but usually only happens while playing more graphically demanding games, but there has been one isolated incident of it happening on a game that my computer should be able to run very easily. I believe my heat is okay as the most i have seen it get is around 75-80 degrees celsius. I have been told by a friend that it could be gpu problems, but I am not sure if this is it or not. I have already tried a refresh and restore of windows, memtest, new drivers, switching out power strip, and disabling conflicting drivers. Another thing, the crashes seem to happen at random times, anywhere from loading up the game to a couple hours of playtime.
My specs are:
CPU: AMD - FX-8350 4.0GHz 8-Core Processor
Motherboard: Asus - 970 PRO GAMING/AURA ATX AM3+ Motherboard
RAM: G.Skill - Ripjaws X Series 8GB (2 x 4GB) DDR3-2133 Memory
Hard Drive: Seagate - Barracuda 1TB 3.5" 7200RPM Internal Hard Drive
Graphics Card: MSI - Radeon RX 480 4GB GAMING X Video Card
Power Supply: Corsair - CXM 550W 80+ Bronze Certified Semi-Modular ATX Power Supply
Case: Deepcool - TESSERACT SW RED ATX Mid Tower Case
Optical Drive: LG - GH24NSC0 DVD/CD Writer
It also has a corsair liquid cooler, but I do not remember which model.
There is also a card for wifi (TP link or something)

 

[helpstar]

check your cooling system

BIOS of the motherboard is up to date?

 

[Tentasquid]

check your cooling system

BIOS of the motherboard is up to date?

i have updated my BIOS and my cooling is even better now than when i posted this, but i still have these problems. I also have had crashes on things that aren't graphically demanding at all now.

 

[Calvin7]

F3-17000CL11D-8GBXL
https://www.gskill.com/en/product/f3-17000cl11d-8gbxl
Tested Speed 2133MHz
Tested Latency 11-11-11-30-2N
Tested Voltage 1.50v~1.60v
SPD Speed 1600MHz
SPD Voltage 1.50v

2133MHz is only supported when OC AMD FX CPUs. SPD (Serial Presence Detect) is what the memory runs at [Auto] Bios settings. I would not recommend running at SPD settings any longer than needed to set the memory parameters in Bios.

I would try it manually set to:
Speed 1866MHz
Latency 10-11-10-28-2N
DRAM Voltage 1.50v~1.60v

 

[Tentasquid]

F3-17000CL11D-8GBXL
https://www.gskill.com/en/product/f3-17000cl11d-8gbxl
Tested Speed 2133MHz
Tested Latency 11-11-11-30-2N
Tested Voltage 1.50v~1.60v
SPD Speed 1600MHz
SPD Voltage 1.50v

2133MHz is only supported when OC AMD FX CPUs. SPD (Serial Presence Detect) is what the memory runs at [Auto] Bios settings. I would not recommend running at SPD settings any longer than needed to set the memory parameters in Bios.

I would try it manually set to:
Speed 1866MHz
Latency 10-11-10-28-2N
DRAM Voltage 1.50v~1.60v

I no longer use 2 4gb sticks and now use 1 8gb stick, is this still relevant?

 

[ohiou_grad_2006]

What part is getting to 75-80? Those fx CPUs upper limit was about 60.

The GPU should be ok at 75-80 but my RX 480 does not get past like 65 or so when gaming. I used to have temps as high as yours on that.

My food though was to punch out all of the pci slot covers below the GPU, then I zip tied an 80mm fan acting as exhaust pulling got air out from under the GPU.

Also, install MSI afterburner (new version). Even if your card isn't an MSI card, you can set a custom fan profile on the card. If you look on YouTube there are guides on how to do that. Then you can have afterburner auto start with your pc, and whenever you load up a game that profile should kick in that your set. Doing those things should control your heat on your GPU in case that's an issue.

 

[ohiou_grad_2006]

Also, how is airflow and the rest of the temps? FX chips seem to kind of run hot especially the 8 cores. If you can keep temps in check, it should do ok.

Is it possible the water pump is beginning to fail and the chip is doing an auto shutdown.

 

[Tentasquid]

What part is getting to 75-80? Those fx CPUs upper limit was about 60.

The GPU should be ok at 75-80 but my RX 480 does not get past like 65 or so when gaming. I used to have temps as high as yours on that.

My food though was to punch out all of the pci slot covers below the GPU, then I zip tied an 80mm fan acting as exhaust pulling got air out from under the GPU.

Also, install MSI afterburner (new version). Even if your card isn't an MSI card, you can set a custom fan profile on the card. If you look on YouTube there are guides on how to do that. Then you can have afterburner auto start with your pc, and whenever you load up a game that profile should kick in that your set. Doing those things should control your heat on your GPU in case that's an issue.

As I stated previously, I have gotten even more fans in my computer since I originally posted this, so my temps should be fine. The highest i've seen gpu get is somewhere around 55 C and the highest i've seen cpu get is around 30 C

 

[Tentasquid]

Also, how is airflow and the rest of the temps? FX chips seem to kind of run hot especially the 8 cores. If you can keep temps in check, it should do ok.

Is it possible the water pump is beginning to fail and the chip is doing an auto shutdown.

All my temps are fine and i don't think it is the water pump as I was also having these problems before I had a water cooler and just had a cpu fan.

 

[helpstar]

how do you check the temperature of your CPU? Have a look at the thermal margin in "AMD Overdrive" while prime95 (option smallFFT) is running for about 10minutes

check the hard drive with seatools

run memtest86+ installed on an usb flash drive and boot from it
http://www.memtest.org/#downiso

 

[Tentasquid]

how do you check the temperature of your CPU? Have a look at the thermal margin in "AMD Overdrive" while prime95 (option smallFFT) is running for about 10minutes

check the hard drive with seatools

run memtest86+ installed on an usb flash drive and boot from it
http://www.memtest.org/#downiso

I use MSI Afterburner to check my temps and i have already run a memtest, but i will try the other things you suggested.

 

[ohiou_grad_2006]

Haven't used Afterburner for CPU temps. I would probably trust hwmonitor for that.

 

[Tentasquid]

how do you check the temperature of your CPU? Have a look at the thermal margin in "AMD Overdrive" while prime95 (option smallFFT) is running for about 10minutes

check the hard drive with seatools

run memtest86+ installed on an usb flash drive and boot from it
http://www.memtest.org/#downiso

i ran the Prime95 with AMD Overdrive running and the thermal margin was at 36.1 C after 10 minutes. I now have also run the hard drive tests and got back good results on every one.

 

[helpstar]

use ddu uninstaller to delete all graphics drivers and reinstall the latest from amd.com

 

[Tentasquid]

use ddu uninstaller to delete all graphics drivers and reinstall the latest from amd.com

i have done this and i am still experiencing crashing, do you think it could be the power supply?

 

[ohiou_grad_2006]

It wouldn't hurt to try another PSU, but that unit should be more than enough for that.

Have you run memtest on your ram by any chance?

 

[Tentasquid]

It wouldn't hurt to try another PSU, but that unit should be more than enough for that.

Have you run memtest on your ram by any chance?

Yes, i have. After all the tests coming back good and even replacing the motherboard, i'm starting to think it could be the PSU (thankfully mine has a 5 year warranty)

 

[ohiou_grad_2006]

F3-17000CL11D-8GBXL
https://www.gskill.com/en/product/f3-17000cl11d-8gbxl
Tested Speed 2133MHz
Tested Latency 11-11-11-30-2N
Tested Voltage 1.50v~1.60v
SPD Speed 1600MHz
SPD Voltage 1.50v

2133MHz is only supported when OC AMD FX CPUs. SPD (Serial Presence Detect) is what the memory runs at [Auto] Bios settings. I would not recommend running at SPD settings any longer than needed to set the memory parameters in Bios.

I would try it manually set to:
Speed 1866MHz
Latency 10-11-10-28-2N
DRAM Voltage 1.50v~1.60v

May want to also go back into bios and just double check this in case. If you are still crashing, it sounds like you've tested most other things, so power supply after that might be a logical step.

 

[helpstar]

Did you update the BIOS of the new motherboard? cleared cmos by jumper?

install windows freshly

 

[Tentasquid]

Did you update the BIOS of the new motherboard? cleared cmos by jumper?

install windows freshly

I have already done all of that and it made no difference in the crashing

 

[helpstar]

motherboard´s voltage regulation is failing (common problem with the 8350)
graphics card is dying
power supply is dying

some less probable causes:
Wlan card is dying
optical drive is dying
HDD is dying
memory is dying

 

[ohiou_grad_2006]

You're talking about the VRM's I'm assuming.

Now that it's mentioned, it sounds possible. Sad that it only went 6-7 months. As I think about it though, I've gone into my local microcenter many times and seen a lot of Asus boards returned from vendor for sale as open box items. I personally do feel like their quality on some things went down when they started venturing into building computers, tablets etc. I guess I was used to my old Gigabyte board that ran for years with no issues. It might still be worth checking the power supply, but if the graphics card is staying cool, you may have to suspect the board.

 

[Tentasquid]

motherboard´s voltage regulation is failing (common problem with the 8350)
graphics card is dying
power supply is dying

some less probable causes:
Wlan card is dying
optical drive is dying
HDD is dying
memory is dying

I have just gotten my new PSU in and I installed it, and... still crashing. Which of these would be the best to replace next?

 

[Tentasquid]

You're talking about the VRM's I'm assuming.

Now that it's mentioned, it sounds possible. Sad that it only went 6-7 months. As I think about it though, I've gone into my local microcenter many times and seen a lot of Asus boards returned from vendor for sale as open box items. I personally do feel like their quality on some things went down when they started venturing into building computers, tablets etc. I guess I was used to my old Gigabyte board that ran for years with no issues. It might still be worth checking the power supply, but if the graphics card is staying cool, you may have to suspect the board.

I suspected the board a while ago and replaced with a new one, so unless I have absolutely terrible luck, I don't think that's the problem

 

[helpstar]

run furmark stresstest and have a look at the temp. of your graphics card

970 boards are not that good for CPUs >95W in my experience. Even though your board has 7+1 modules onboard, which should be stable.
990FX or the less power using CPUs like FX 8320E should be preferred.

Check the graphics card in another system

Check the event viewer of windows if there are some errors, that could explain the crashes.