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Archived from groups: alt.sys.pc-clone.dell (More info?)
No one here talks about dell's shitty service here. they bitch and
complain about it
It's business, if Gateway, HP/Compaq, IBM and other PC makers can make a PC
for 500 bucks and very little support and Dell makes the same type of PC
for 1000 bucks with excellent support, where do you think the consumers
will buy from, not Dell when they can get the same PC for half as much and
Dell would be out of business and the consumers would still get shitty
support.
"Tazmanian Devil" <Taz@devil.com> wrote in message
news:rRAQd.25308$_26.7159@fe04.lga...
> so what. this is the dell ng where we talk about dell's shitty service.
> if
> the others have shitty service it isn't justification for dell to do the
> same. it shouldn't be a competition to see who can have the shittiest
> customer service!
>
> "Dan Sgambelluri" <dsgambelluri@shaw.ca> wrote in message
> news:IioQd.398020$Xk.82545@pd7tw3no...
>> I think everyone here including Tom and what the Dell Haters call
> DellBots,
>> all agree customer service has gone downhill.
>>
>> All PC makers customer service has gone downhill, some more than others.
>> What about the other "Award Winning PC companies" as Dell is not the only
>> "Award Winning PC Companies" for customer service?
>>
>> If you go into the HP, Compaq, Gateway, IBM newsgroups, you will see the
>> same customer services problems as Dell is having.
>>
>>
>>
>>
>> "Guess Who" <chippe01@REMOVETHIShotmail.com> wrote in message
>> news:0YCdnU80LsTRFozfRVn-iQ@giganews.com...
>> > They wonder WHY the scores have continued to decline? I guess they
> never
>> > had to call for support!
>> >
>> > "Kerry Goodnight" <kergoodnight@skybest.net> wrote in message
>> > news:enqPd.1767$x7.970@fe03.lga...
>> >>
> http://news.com.com/Growing+pains+hit+Dells+customer+service/2100-1042_3-5162141.html
>> >>
>> >>
>> >>
>> >
>> >
>>
>>
>
>
No one here talks about dell's shitty service here. they bitch and
complain about it
It's business, if Gateway, HP/Compaq, IBM and other PC makers can make a PC
for 500 bucks and very little support and Dell makes the same type of PC
for 1000 bucks with excellent support, where do you think the consumers
will buy from, not Dell when they can get the same PC for half as much and
Dell would be out of business and the consumers would still get shitty
support.
"Tazmanian Devil" <Taz@devil.com> wrote in message
news:rRAQd.25308$_26.7159@fe04.lga...
> so what. this is the dell ng where we talk about dell's shitty service.
> if
> the others have shitty service it isn't justification for dell to do the
> same. it shouldn't be a competition to see who can have the shittiest
> customer service!
>
> "Dan Sgambelluri" <dsgambelluri@shaw.ca> wrote in message
> news:IioQd.398020$Xk.82545@pd7tw3no...
>> I think everyone here including Tom and what the Dell Haters call
> DellBots,
>> all agree customer service has gone downhill.
>>
>> All PC makers customer service has gone downhill, some more than others.
>> What about the other "Award Winning PC companies" as Dell is not the only
>> "Award Winning PC Companies" for customer service?
>>
>> If you go into the HP, Compaq, Gateway, IBM newsgroups, you will see the
>> same customer services problems as Dell is having.
>>
>>
>>
>>
>> "Guess Who" <chippe01@REMOVETHIShotmail.com> wrote in message
>> news:0YCdnU80LsTRFozfRVn-iQ@giganews.com...
>> > They wonder WHY the scores have continued to decline? I guess they
> never
>> > had to call for support!
>> >
>> > "Kerry Goodnight" <kergoodnight@skybest.net> wrote in message
>> > news:enqPd.1767$x7.970@fe03.lga...
>> >>
> http://news.com.com/Growing+pains+hit+Dells+customer+service/2100-1042_3-5162141.html
>> >>
>> >>
>> >>
>> >
>> >
>>
>>
>
>