Question CyberPower UPS Battery+Surge Protection Outlets suddenly not working ?

pauly01

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Oct 3, 2013
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I have this Cyberpower 1500 VA UPS that I bought few years ago. I rarely ever used it but usually had it plugged into the wall outlet but did not turn it on. I was using a surge protector to connect my laptop, monitors and everything else etc.


https://www.amazon.com/-/es/Minitorre-CyberPower-Intelligent-1500VA-Negro/dp/B000FBK3QK/ref=sr_1_2?keywords=cyberpower+ups+1500va&qid=1672035373&sprefix=cyberpower+ups,aps,782&sr=8-2

Recently I connected everything to this UPS. The issue however is I notice the battery is very bad because the moment I unplug the UPS from the wall outlet, the minutes drain very fast so basically within 2 minutes or so, the UPS would shut down. Thus the battery is several years old and would need replacement is what I hear is the issue right? Now I didn't buy a new replacement battery because I was told you could use it as a surge protector. There are 12 outlets. 6 on the left is battery+surge and 6 on the right is surge. Just recently overnight, I notice my modem/router had no power. I then unplugged it from UPS and plugged it back in and still no power. I then plugged it to a surge protector and it worked and noticed none of the 6 battery+surge outlets on the UPS work. The 6 surge outlets on the right side of the UPS however does seem to work.


Can someone tell me the reason for this? Is it because my ups battery now is basically done as oppose to very low? Did my ups battery malfunction overnight? The thing is on the back of the UPS, I see the word Wiring Fault next to this red circle. It looks like that red circle looks red so does that have anything to do with it? I have the UPS on the floor and sometimes I do bump into it sometimes but could it be loose or anyone have a clue what is the cause of it? The thing is if there is an issue, why is it the other 6 surge outlets on the right seem to work?


Do I need to buy a replacement battery for the UPS to fix this? I am using it as a surge protector but now because of this I don't have enough outlets. Someone mention it could be a blown fuse? If so, how would I find out if that is the reason? So that doesn't affect the other 6 surge outlets on the right? Again this happened overnight when I noticed my modem/router wouldn't power on in any of those outlets. Now I don't want to buy a new UPS battery for it only to find out that it might not be a battery issue? I did read on cyberpower website that if your battery is malfunction or issues, then the surge+battery outlets won't work? So the surge outlets do work?
 
What specific model is your UPS?

The manual for the device might shed some light on your issues. Seems a replacement battery is definitely in order.


I notice the Wiring Fault in the back and the light is red. The thing is I am not sure if it was always like that or not. Again all 6 battery+surge ports on the left side of the cyberpower ups doesn't work anymore but the other 6 surge outlets on the right side of the cyberpower ups works. So is this the battery? What about a blown fuse that I read about? So do I buy new replacement battery for it? Or should I try something else first? Also I need 2 batteries for it? I read online this one requires 2 batteries?


CyberPower CP1500AVRLCD Intelligent LCD UPS System, 1500VA/900W, 12 Outlets, AVR, Mini-Tower
 
The circuit breaker serves as the fuse and can be reset by pressing the button. The wiring fault could mean you have a bad ground (earth) on that circuit.

I recommend replacing the battery, resetting the circuit breaker, and going from there.
 
Okay so someone told me they have a similar cyberpower ups with 1500va but it is a different one compared to mine I believe. They said this ups does not have a fuse and thus this isn't a fuse blown issue. Can anyone else confirm this? So this is good or not?


The person tells me the wiring fault red button being on means it isn't grounded. The thing is I am not sure if my ups wiring fault red button was on before this or not. Is there anyway to find out? Do I unplug everything from my ups. Then unplug it from wall outlet. Then plug it again to wall outlet and see if that wiring fault red button is on or not? Then plug it into another wall outlet to see? What about going to a neighbor apartment and connecting the ups to their outlet or that wouldn't matter because it is same building so should be same? Possibly the wires are tangled up or something?


Can someone explain the no ground thing? So that has to do with the construction of the building right? I know my building is very old and am almost positive nothing is grounded here. So does that mean any ups i buy or surge protector i buy won't have any ground? I believe almost all buildings here are like this though. So what should i do here first before I go and buy 2 of those batteries. They certainly are not cheap since you have to buy 2 of them.
 
Ask the electrician what needs doing. Then you’ll have to work things out with the landlord I guess.