Just got a pre-build from NZXT shipped in to me and I found a few basic errors (like one of the CPU cables not connected). One thing I was not expecting was damage to a usb port on the motherboard. It appears there is damage to not only the port, but also the cable connecting it to the case. Pics below
(Hope this is good enough. No experience with this forum for posting)
https://ibb.co/mCmtwJ1
What is interesting is that the case got to me in excellent condition and everything appeared to be well protected. I currently suspect something to do with expanding foam, but I am not sure if it could be aggressive enough to force a cable to do this. I saw no other damage besides this. I literally just opened the case and have not turned it on.
Is this something fixable? Should I just attempt to deform the metal back into place and perhaps explore if I can get a replacement usb 3.1 connector since it appears the plastic was fractured?
*edit for spelling
Pins appear to be undamaged. looks like one side of a type of clip was forced out, like it was pushed diagonally and the clip just moved open.
correction. appears to be usb 3.2 (or to the c type port on my case)
(Hope this is good enough. No experience with this forum for posting)
https://ibb.co/mCmtwJ1
What is interesting is that the case got to me in excellent condition and everything appeared to be well protected. I currently suspect something to do with expanding foam, but I am not sure if it could be aggressive enough to force a cable to do this. I saw no other damage besides this. I literally just opened the case and have not turned it on.
Is this something fixable? Should I just attempt to deform the metal back into place and perhaps explore if I can get a replacement usb 3.1 connector since it appears the plastic was fractured?
*edit for spelling
Pins appear to be undamaged. looks like one side of a type of clip was forced out, like it was pushed diagonally and the clip just moved open.
correction. appears to be usb 3.2 (or to the c type port on my case)
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