[SOLVED] Data disappeared after transferring from old HDD to the new HDD

[arbak.martirosyan]

Hello,

So I bought a new PC with SSD+HDD storage setup, and wanted to transfer the data from old PC's HDD to the new PC HDD.

1. I've unplugged the SATA cables from SSD (which has Windows on it) and plugged it into the old HDD (which also had Windows on it).
2. Booted and copied all personal files into the new HDD.
3. Created Windows 10 media.
4. Formatted old HDD and clean installed Windows 10 on it.
5. After format I booted again, and files were visible and usable in the new HDD.
6. I unplugged the old HDD and plugged SSD.
7. Booted, and only a couple of files - primarily videos - are present from everything I've copied from the old HDD.

Everything else is gone! I don't understand how's that possible, because both drives are Seagate Barracuda and basically nothing was different among them.

UPDATE: Searched the windows logs, there are a few errors:
A corruption was discovered in the file system structure on volume D:.
A corruption was found in a file system index structure. The file reference number is 0x1000000007dec. The name of the file is "\Photos\Arbak\Berlin". The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

A corruption was discovered in the file system structure on volume D:.
A corruption was found in a file system index structure. The file reference number is 0x2000000007cd4. The name of the file is "\Photos\Arbak\loft". The corrupted index attribute is ":$I30:$INDEX_ROOT". The corrupted index block is located at Vcn 0xffffffffffffffff, Lcn 0xffffffffffffffff. The corruption begins at offset 152 within the index block.

Volume Shadow Copy Service error: The shadow copy could not be committed - operation timed out. Error context: DeviceIoControl(\\?\Volume{5c85a996-ef6b-4c16-9c23-0e185b50822a} - 000000000000020C,0x0053c010,000002889040A8D0,0,000002889040B900,4096,[0]).

 

[hang-the-9]

You are missing some info here about what exactly was done, you are talking about two different computers, and drives. You had two computers, each with a single drive? Need a bit better description of what you did here, it's confusing what drive you took from where, what you copied files to and what was formatted.

Sounds like you did something wrong here with copying things and formatting things without backups.

If you got a new system with an SSD and drive already setup why did you format the old drive at all? Things are confusing at that step. Not sure why you would have errors on a new system in the new drive, it's odd but not totally unheard of.

So what you did was take the disk with your files form the old computer, for some reason booted the new computer off that, copied the files, made sure they were all there, then plugged the original boot disk into the drive and you can't see the files?

You may want to have a tech local to you look things ove to sort out what can be seen and if anything can be recovered.

I just don't understand the step where you took your old drive and then did a clean Windows setup on that, does not seem to be any reason for that, or even removing the drive at all, if anything you should have used a USB disk to copy the files, or remove the drive and use that with a USB enclosure to copy the files. Need backups of files.

 

[arbak.martirosyan]

You are missing some info here about what exactly was done, you are talking about two different computers, and drives. You had two computers, each with a single drive? Need a bit better description of what you did here, it's confusing what drive you took from where, what you copied files to and what was formatted.

I had a new computer with 2 SATA ports on the MB, with new SSD and new HDD connected. I couldn't connect the old PC's HDD without unplugging one of the new drives, so I've unplugged SSD with the OS on it.

If you got a new system with an SSD and drive already setup why did you format the old drive at all? Things are confusing at that step.

Basically I wanted to bring it to clean state to sell with the old PC.

So what you did was take the disk with your files form the old computer, for some reason booted the new computer off that, copied the files, made sure they were all there, then plugged the original boot disk into the drive and you can't see the files?

Correct. Run a chkdsk on the D drive, but only 5% of the files are recovered