[SOLVED] Data Drive works for a bit then disappears - reboot restores

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thhm42

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Nov 3, 2019
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I've got a WD 6TB data drive in my server
Gigabye X570 Aurus Ultra
AMD Ryzen 3700X
AMD HD 6500
32 GB memory

The issue is that a few days ago my media streaming application stopped work. After investigating it seems the drive dropped offline ( right out of Disk Management)
THen today while doing some backups, the drive stopped responding and although the drive letter is there, when I try to click on a folder i get
".. is not accessible .
a device which does not exist was specified"

The drive still shows in Disk Manager but I cannot do anything. A reboot seems to restore it.

Does it seem likely to be
The Drive
THe Cable
The Port

My boot drive (SSD) and the 8TB mass storage drive is fine...
 
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thhm42

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Nov 3, 2019
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Anyone have any recommendations? I changed the SATA port yesterday and it's been fine for a day. It did this last time too, working four about 3-4 days then just went inaccessbile. Doubtful it's the cable, right?
 
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thhm42

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Nov 3, 2019
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fzabkar said:
Examine the SMART report with a tool such as CrystalDiskInfo:
https://crystalmark.info/en/download/

Look for reallocated, pending or uncorrectable sectors.

If your data are important, clone the drive with a tool such as HDDSuperClone or ddrescue. Both tools understand how to work with bad heads/media.
Click to expand...

Thank you for the guidance.

I took a look at the Smart tool you recommended and here are the stats. Now sure what Worst and threshold is and how bad my drive is?

Crystal Stats
https://imgur.com/KoL5ycc
View: https://imgur.com/KoL5ycc
 
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