Hi,
I have a 1.5TB Western Digital external hard drive. I've had it since Christmas 2011. Last week, I tried to copy my iTunes media folder from an old XP-driven desktop that I started up for the first time in about 5 years. That folder contained 10.3 GB of music and took part of a day and all night to completely transfer to my external HD.
I then tried to transfer the iTunes folder from my external HD to my XP-driven laptop. Unfortunately, it failed due to "Data Error: Cyclic Redundancy Check". I removed the problem file and tried again. I received the same error, only this time it was for a different file.
I deleted the iTunes folder from my external HD and ran CHKDSK /f on the external hard drive.
I then tried to re-copy the iTunes folder from my desktop to my external hard drive. That process failed, again due to "Cyclic Redundancy Check" error.
I then downloaded the latest and greatest iTunes version to my desktop. I had iTunes copy all of the files into the iTunes folder. I ran CHKDSK /f and CHKDSK /r on my desktop drive. I then transferred the iTunes file to my external HD [it took several hours but it transferred].
After that, I again tried to transfer from the external HD to my laptop and it failed due to "Cyclic redundancy check" error. I have run CHKDSK /f and CHKDSK /r on the external hard drive several times.
I even downloaded Western Digital's diagnostic tool and ran both the QUICK and the EXTENDED tests. Both tests failed due to "Too many bad sectors on the drive".
The drive is recognized by both of my computers. There are no crunching or grinding sounds coming from my external HD. I also tried to download from the Internet to my external HD. That process had to be re-started several times due to "Cyclic redundancy check" and "Delayed Write Fail" errors. The file, however, is accessible and appears to be fully functional, as are all the rest of the files on the external drive.
I am currently at a loss for how to proceed. I have a new drive coming from WD. However, my concern is how do I get the data off my external drive without corrupting my new external HD, my laptop HD, or my desktop HD? Is there anything I can do to troubleshoot the troubled external HD? And why did this issue happen all of a sudden? Previously, I had transferred my laptop HD to the external HD and several downloaded files from the Internet to it without any troubles.
I have a 1.5TB Western Digital external hard drive. I've had it since Christmas 2011. Last week, I tried to copy my iTunes media folder from an old XP-driven desktop that I started up for the first time in about 5 years. That folder contained 10.3 GB of music and took part of a day and all night to completely transfer to my external HD.
I then tried to transfer the iTunes folder from my external HD to my XP-driven laptop. Unfortunately, it failed due to "Data Error: Cyclic Redundancy Check". I removed the problem file and tried again. I received the same error, only this time it was for a different file.
I deleted the iTunes folder from my external HD and ran CHKDSK /f on the external hard drive.
I then tried to re-copy the iTunes folder from my desktop to my external hard drive. That process failed, again due to "Cyclic Redundancy Check" error.
I then downloaded the latest and greatest iTunes version to my desktop. I had iTunes copy all of the files into the iTunes folder. I ran CHKDSK /f and CHKDSK /r on my desktop drive. I then transferred the iTunes file to my external HD [it took several hours but it transferred].
After that, I again tried to transfer from the external HD to my laptop and it failed due to "Cyclic redundancy check" error. I have run CHKDSK /f and CHKDSK /r on the external hard drive several times.
I even downloaded Western Digital's diagnostic tool and ran both the QUICK and the EXTENDED tests. Both tests failed due to "Too many bad sectors on the drive".
The drive is recognized by both of my computers. There are no crunching or grinding sounds coming from my external HD. I also tried to download from the Internet to my external HD. That process had to be re-started several times due to "Cyclic redundancy check" and "Delayed Write Fail" errors. The file, however, is accessible and appears to be fully functional, as are all the rest of the files on the external drive.
I am currently at a loss for how to proceed. I have a new drive coming from WD. However, my concern is how do I get the data off my external drive without corrupting my new external HD, my laptop HD, or my desktop HD? Is there anything I can do to troubleshoot the troubled external HD? And why did this issue happen all of a sudden? Previously, I had transferred my laptop HD to the external HD and several downloaded files from the Internet to it without any troubles.