DDR4 RAM won't fit

[pattyboi55]

Trying to install DDR4 2400 into H270-ITX/ac motherboard and it will not click in. Notches are lined up and I have applied more force than I should be it just won't go in. Never had an experience like this with RAM before.

 

[COLGeek]

Not to be a drone, but are you 100% certain you have DDR4 memory and that it is lined up properly? We have to ask to verify.

If so, have you verified that nothing is in the slots themselves (both of them)?

 

[pattyboi55]

I'm 100% sure, yes lined up correctly. Not sure what you mean, no nothing is in the slots. The slots only have one side that clicks down. Not sure if that helps.

 

[COLGeek]

That one side thing is now common with DDR4 memory slots. The debris/object in the slot thing was just meant to ensure nothing was physically preventing you from fitting the memory in properly.

What make/model of memory are you trying to install?

 

[pattyboi55]

Corsair vengeance LPX 2 x8 . Have tried each stick and each slot. Just won't go in. I'm afraid of damaging RAM or motherboard.

 

[COLGeek]

Sorry, but the full/exact model number, please.

Also, is the motherboard already mounted in the case or do you have it out and laying on a flat surface?

 

[pattyboi55]

Corsair CMK16GX4M2A2400C16 Vengeance LPX 16 GB (2x8 GB) DDR4 2400 MHz C16 XMP 2.0 High Performance Desktop Memory Kit - Black

Out on a flat surface.

 

[COLGeek]

While it does take some pressure to install the memory, it should not require brute strength. You are doing what I do, I always install the memory outside the case when installing a new mobo (on a flat surface).

Both the memory and motherboard are more durable than many believe, you may just need to apply a bit more oomph.

Also, note that the "notch" and the blank space on the PCB don't exactly line up. The notch is to one side of the "blank area".

See the picture here to see what I mean:

http://www.corsair.com/en-us/vengeance-lpx-16gb-2x8gb-ddr4-dram-2400mhz-c16-memory-kit-black-cmk16gx4m2a2400c16

 

[pattyboi55]

Thank you for your help it just clicked in. I pressed down hard on the non-levered side until it was in then pushed down on the other side and it finally worked. Very stressful, thank you for your time.

 

[COLGeek]

You are most welcome. Enjoy the new build.

 

[geofelt]

Double check that the notch in the ram matches up with the slot.
It does seem to take more force than you might think.
See that the moveable latch is unlocked in the up position before you start.

With the motherboard on a flat surface you need to push down evenly; best to use two hands to do it.

 

[dremnair]

Trying to install DDR4 2400 into H270-ITX/ac motherboard and it will not click in. Notches are lined up and I have applied more force than I should be it just won't go in. Never had an experience like this with RAM before.

Sir, I have the same problem recently purchased Gigabite Z390 Mini ITX MOB and vengeance LPX 16gb. This ram is not fitting to the slot of the mob. On careful examination its notch is not matching with my older DDR 4 RAM

 

[USAFRet]

Sir, I have the same problem recently purchased Gigabite Z390 Mini ITX MOB and vengeance LPX 16gb. This ram is not fitting to the slot of the mob. On careful examination its notch is not matching with my older DDR 4 RAM

Please start a NEW thread for your particular situation.