Dead Monitor Pixels

[Muff1nMan600]

Please do not hate on me this is my first forum post and feedback would be appreciated, but I have an issue and I was hoping I could reach out to the community about this. 3 months ago I purchased 2 asus monitors they are the VG248QE's. They are pretty much brand new. But recently my family and I went on vacation and when I came back I turned on my computer to see this dead pixel on the display. It really bugs me because I have really bad OCD and I have tried all of the things that youtube has suggested and it still hasn't gone away. I was wondering if I should take it back to bestbuy and see what they had to say or if anyone knew a fix to the problem I am having... Thanks

 

[FauxisFox]

The only real fix is a replacement. However, if it's only one pixel, Asus and Best Buy probably won't consider it a significant defect in workmanship and will refuse to replace it. It has to be a significant number or area, large enough to cause disruption to daily use. I'm the same as you; I had a dead pixel on my Mac's Retina display that really, really bothered me, but Apple wouldn't change it. It was within quality control standards. As long as the pixels that are dead are not more than 2-4% of the display's total pixel count, it is not considered a defect. However, I'm not discouraging you from trying to ask for an exchange. Perhaps the people you'll interact with will be more sympathetic.

Note: This means that as the native resolution of a display increases, more dead pixels become acceptable in the final product. Just be aware. If your monitors are 2k or 4k, it will be very, very, very unlikely that you will be able to get a free replacement.

 

[Techno2301]

You could try to use software that will rapidly blink colors in that specific pixel sometimes that will get it to start working again but it is true dead pixles have really no cure and you cant get a replacement from just one dead pixel

Try this website It attempts to repair stuck pixles with out downloading anything

http://www.jscreenfix.com/

There are also many youtube videos that will flash colors for dead pixels the typical time you should let your screen run the color flash for is 10 min

 

[FauxisFox]

You could try to use software that will rapidly blink colors in that specific pixel sometimes that will get it to start working again but it is true dead pixles have really no cure and you cant get a replacement from just one dead pixel

Try this website It attempts to repair stuck pixles with out downloading anything

http://www.jscreenfix.com/

There are also many youtube videos that will flash colors for dead pixels the typical time you should let your screen run the color flash for is 10 min

That technique is mostly a gimmick. The common reason for a dead pixel (it will appear black on white backgrounds) is a worn connection of the pixel to the color changing circuit, in which case, it can't be repaired. What you're talking about with the fix is for STUCK pixels (it will appear a different color than the intended one all the time (usually Green)). Assuming the OP knows the difference, no amount of flashing will fix a truly dead pixel.

 

[Techno2301]

You could try to use software that will rapidly blink colors in that specific pixel sometimes that will get it to start working again but it is true dead pixles have really no cure and you cant get a replacement from just one dead pixel

Try this website It attempts to repair stuck pixles with out downloading anything

http://www.jscreenfix.com/

There are also many youtube videos that will flash colors for dead pixels the typical time you should let your screen run the color flash for is 10 min

That technique is mostly a gimmick. The common reason for a dead pixel (it will appear black on white backgrounds) is a worn connection of the pixel to the color changing circuit, in which case, it can't be repaired. What you're talking about with the fix is for STUCK pixels (it will appear a different color than the intended one all the time (usually Green)). Assuming the OP knows the difference, no amount of flashing will fix a truly dead pixel.

He said it was his first post so i did not know if he knew the difference ( no offense muff1nman) but yes that is correct flashing will not fix a truly dead pixel

 

[10tacle]

There are two types of "dead" pixels. One is dead where it's not even getting electricity to light up, and the other is a stuck pixel where it is only producing one or two of the three RGB colors. Dead pixel software tests utilizing different colors will reveal which (always black, dead). I've tried two ASUS 1440p monitors and returned them both due to dead pixels.

In this day in age, dead pixels on PC monitors are unacceptable. We never get dead pixels on TVs do we? At least I never have nor anyone I know. ASUS's policy is three dead pixels for warranty support, and you are not guaranteed to get a brand new replacement vs. refurb. Return them and try a better brand like Dell. Several dead pixel review reports on NewEgg of this monitor.

 

[FauxisFox]

There are two types of "dead" pixels. One is dead where it's not even getting electricity to light up, and the other is a stuck pixel where it is only producing one or two of the three RGB colors. Dead pixel software tests utilizing different colors will reveal which (always black, dead). I've tried two ASUS 1440p monitors and returned them both due to dead pixels.

In this day in age, dead pixels on PC monitors are unacceptable. We never get dead pixels on TVs do we? At least I never have nor anyone I know. ASUS's policy is three dead pixels for warranty support, and you are not guaranteed to get a brand new replacement vs. refurb. Return them and try a better brand like Dell. Several dead pixel review reports on NewEgg of this monitor.

For me, dead pixels tend to turn up on 4k TV's, especially the earlier models before the manufacturing process was more mature. Same story with my Mac (early 2013 with mid 2012 retina display tech, the first of it's kind). But yeah, you're right, they're very rare on good quality HD televisions and displays these days.

 

[Muff1nMan600]

I'm very surprised at all of the feedback I have gotten on this forum post, I took the monitor to best buy and told them of the issue, the monitors were still under warranty so they replaced the one with the dead pixels. I think that it was a defective monitor as I have not had any problems with my other one. Or maybe it could have been that on the dead pixel monitor I was using a DVI cable and pushing 144hz and on the other 60hz on an HDMI.. maybe the 144hz is what killed the pixels, just a thought.