Dead pixels why are they considered normal or acceptable?

[ben5768]

So I just got a dell s2716dg today and it has 1 maybe three dead pixels basically I'm returning it but when I look around online it seems that a lot of manufactures consider dead pixels normal or acceptable.
When you're spending a lot of money on a monitor like in my case I'm spending £540 do you think this is okay to be getting dead pixels even on lower priced monitors do people still think it's "normal" or "acceptable"?
Just annoying how I can spend so much of my own money on what turns out to be a damaged or faulty product and be told that it's "normal" or "acceptable".

 

[smashjohn]

Each manufacturer has a limit based on quality control of allowable failure depending on the class of LCD. It is annoying, but it's just an artifact of how difficult it is to produce flawless LCD products.

Acer: https://www.acer.com/ac/en/IN/content/dead-pixel
Dell: http://www.dell.com/support/article/uk/en/ukdhs1/sln130145/dell-lcd-display-pixel-guidelines?lang=en
AOC: http://aocmonitorap.com/root/files/warranty/AOC_LED_Quality_Standards_and_Pixel_Policy_ANZ_0413.pdf

Basically, just search for the manufacturer and "dead pixel policy" and you should be able to find out what that brand guarantees.

 

[ben5768]

very annoying feel's like I'm buying a B-stock item but paying full price
what's just as annoying is when I buy cheaper monitors for work there never seems to be a problem but whenever I've bought my own for personal use which are usually more expensive I've always had a problem with dead & stuck pixels.
maybe I'm just unlucky

 

[velocityg4]

It's pretty ridiculous they still have this policy. 10 to 15 years ago you came across dead pixels. Even then it wasn't very common. Now it's extremely rare that I come across a dead pixel especially on a new screen. It seems like an outdated policy.

If you have a Prime account. Just order off Amazon if it is a Prime eligible item. Just list it as defective and get free return shipping.

Otherwise buy at a local store with a no questions return policy on open box items.

 

[k1114]

I've been coming across more dead pixels than 10 years ago. I suspect it's manufacturers trying cheaper ways to produce panels. Maybe it's because we have higher res so a higher chance. I'm also seeing more complaints and posts about it. Like this one.

 

[ben5768]

I've been coming across more dead pixels than 10 years ago. I suspect it's manufacturers trying cheaper ways to produce panels. Maybe it's because we have higher res so a higher chance. I'm also seeing more complaints and posts about it. Like this one.

I thought the higher resolution could be something to do with it because with any 1080p monitor I've bought they seem to have all been fine maybe that's just a coincidence and I also thought that if manufactures say that a certain amount is acceptable then they might be able to cut costs on quality control and then more money for themselves.