Dead Zones or High Traffic/too many devices?

tanner775

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Sep 23, 2010
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Hi,

I have been having issues with my home network lately and I need some professional help on how to resolve my issue.

I live in a 2700 sq ft home (two story) in a track home subdivision in a middle class neighborhood. I have 1 gaming PC, 3 kindle fires, 4 Fire Sticks for Netflix/Amazon streaming, and a smart TV for netflix streaming.

We use CableOne's Streamer and Gamer 200 Mbps HSD Plan. At first I was using their modem/router which was a Hitron CGNVM-3582. It has the 2.4 & 5Ghz dual band feature and due to the layout of the home, the modem/router has to be placed on one side of the home (not in the middle like I would prefer). We have been having issues with the kindles not getting stable/reliable connections when they are in their rooms (which is on the other side of the house) using them to stream movies or youtube or download games (especially in the evenings). I typically keep all of the kindles, the fire sticks, and smart tv all on the 2.4Ghz.

All of the devices (Gaming PC and 2 of the fire sticks) that are on the side of the home that are closest to the router typically have a more stable connection than those on the other side (which are the Kindles and 2 fire sticks). as a temporary solution, I switch the kindles to the 5ghz but then once 3-4 devices start using the 5ghz, the connection starts to bog down.

My latest attempt to resolve this issue was to purchase my own modem/router (ARRIS SURFboard SBG7400AC2 24x8 AC2350). However, after just a couple of days the kindles started showing signs of slow speeds even when they were in the living room which is in the middle of the house. I thought this was a stronger modem/router but it doesn't seem to be the case, but I don't know what the real issue is. I don't know if its just high traffic or if its range or both? Do I just need to fork out $350 for a freaking nighthawk or something for all of my devices to have stable/reliable speeds?
 
Best option if you can is place multiple radio sources in the house. If you have ethernet cables to some rooms consider putting in a AP or a router running as a AP. You might consider powerline networks instead of ethernet cables. There are some that have the AP function in the remote units. Make sure you buy av2 based units if you go powerline.

There used to be a lot of difference between ISP provided units and other routers. Now it is mostly software. The radio chips are so standardized that there is little performance or coverage difference.

The larger problem is all your neighbors likely have multiple radio sources. The signals will interfere enough to reduce the speed your device can obtain farther from your router. No way to really fix this other than joining everyone else blasting as much radio power as possible from as many rooms as possible