Question Deafult apps not working.

[Mercian]

A few weeks ago I had some malware on my PC which I think I have got rid of. I think however it changed the permissons of all the default apps (Media player, Photo Viewer etc) including Window's Store and none of them open and I get a message saying "Windows cannot access the specified device, path or file. You may not have the appropraite permissioms to access the item" I have tried running as administrator which does not work and have looked online and tried all suggested fixes but nothing works. I have updated Windows but that does not work either. Online advises if all other options do not work to reinstall Windows 10 but I really do not want to do that. It has blocked me from accessing Nvidia Control Panel also with the same message. Apps such as EA and Steam all work normally. Has anyone any advice or fixes?
Thanks you

 

[Cj-tech]

A few weeks ago I had some malware on my PC which I think I have got rid of. I think however it changed the permissons of all the default apps (Media player, Photo Viewer etc) including Window's Store and none of them open and I get a message saying "Windows cannot access the specified device, path or file. You may not have the appropraite permissioms to access the item" I have tried running as administrator which does not work and have looked online and tried all suggested fixes but nothing works. I have updated Windows but that does not work either. Online advises if all other options do not work to reinstall Windows 10 but I really do not want to do that. It has blocked me from accessing Nvidia Control Panel also with the same message. Apps such as EA and Steam all work normally. Has anyone any advice or fixes?
Thanks you

I hate to break it to you, but if you truly had malware on your system with the level of access that you specified, you probably haven’t gotten rid of it. Depending on the type, it could easily hidden itself on your system or compromised other devices on your network (though that might be a stretch).

After such an infection, the only appropriate response is to reinstall the operating system. This means creating a bootable USB drive for Windows 10, booting from it, deleting all partitions on your hard drive, then reinstalling Windows 10.

Otherwise, you run the risk of accessing your files and data on a system that is potentially being monitored by an attacker. Viruses aren’t a joke.

 

[Mercian]

I hate to break it to you, but if you truly had malware on your system with the level of access that you specified, you probably haven’t gotten rid of it. Depending on the type, it could easily hidden itself on your system or compromised other devices on your network (though that might be a stretch).

After such an infection, the only appropriate response is to reinstall the operating system. This means creating a bootable USB drive for Windows 10, booting from it, deleting all partitions on your hard drive, then reinstalling Windows 10.

Otherwise, you run the risk of accessing your files and data on a system that is potentially being monitored by an attacker. Viruses aren’t

I hate to break it to you, but if you truly had malware on your system with the level of access that you specified, you probably haven’t gotten rid of it. Depending on the type, it could easily hidden itself on your system or compromised other devices on your network (though that might be a stretch).

After such an infection, the only appropriate response is to reinstall the operating system. This means creating a bootable USB drive for Windows 10, booting from it, deleting all partitions on your hard drive, then reinstalling Windows 10.

Otherwise, you run the risk of accessing your files and data on a system that is potentially being monitored by an attacker. Viruses aren’t a joke.

Bad news but at least I know what to do now. I used to think viruses were a bit of joke real and virtual. The whole world have learned they are not. Thanks for your reply.

 

[rickypicky5]

Windows 10 clean install tutorial