Default mail won't change

Bo Lee

Reputable
Jun 17, 2015
509
1
5,360
My boss has his computer with Windows 10 on it and trying to use the share/email feature in Excel. He is using AOL Gold (yeah, I know....) as his default email, but when he uses the share feature, it says there is no default email application and to set it in the default programs page. I go to the page and there is a tab for AOL Gold and for Mail. Neither one has the "mail:to" option checked. I select them, click save, restart the email client and Excel, I get the same message. I open back the default programs page and the "mail:to" option is unchecked again.

His login is set up as an admin, so it shouldn't be a permissions issue. But we just can't get it to leave the "mail:to" option checked and Excel keeps thinking here is no default email app installed.

Any ideas?