Hi,
I've just received a new Asus prime z490-p motherboard, Intel Core i5-10400F BOX processor and 2 x HyperX Fury Black DDR4 DIMM 3000MHz RAM
After assembling the kit I discovered that onboard video does not work, there were 1 long and three short beeps and no video on the monitor.
I added a video card and got the video output.
More than that, insertion of any combination of RAM into slots 3&4 resulted in no beep and no video.
Using one or both RAM modules in slots 1&2 works OK
After some tests I removed the processor and instantly discovered a couple of bent contacts on the mobo. One of them seems to be literally torn off.
During the initial assembly I took off a protective cover first and then put in the processor. Now I see that I should have done it in reverse order. But I didn't touch the contacts, just put the processor flat over the slot and it just fit in.
I wonder what has gone wrong. Could it be a defective motherboard?
I've just received a new Asus prime z490-p motherboard, Intel Core i5-10400F BOX processor and 2 x HyperX Fury Black DDR4 DIMM 3000MHz RAM
After assembling the kit I discovered that onboard video does not work, there were 1 long and three short beeps and no video on the monitor.
I added a video card and got the video output.
More than that, insertion of any combination of RAM into slots 3&4 resulted in no beep and no video.
Using one or both RAM modules in slots 1&2 works OK
After some tests I removed the processor and instantly discovered a couple of bent contacts on the mobo. One of them seems to be literally torn off.
During the initial assembly I took off a protective cover first and then put in the processor. Now I see that I should have done it in reverse order. But I didn't touch the contacts, just put the processor flat over the slot and it just fit in.
I wonder what has gone wrong. Could it be a defective motherboard?