So I have an older iMac and I guess there was a recall on the hard drives, but I have almost a TB of information it and I sent the HD in to apple and they were able to recover some of the information but were not able to extract it from the drive. You can only see the files when plugging in the hard drive into a computer. Are you able to recover the information from a defective hard drive? If anyone has an idea or solution please help!