Hi all - I have a 13 month old Dell XPS 8930 that froze a few days ago and won't reboot and is just 1 month out of warranty. Let me preface this with I am kicking myself for buying a Dell and not building my own like I did for my prior two computers (I'm writing this from my 5 year old self built machine that still runs OK and has never broken down).
Current symptom is: I push the power button and it lights up for 1 second then goes out and no boot sequence seems to start at all.
So far I have:
I have not made any hardware mods to the machine since new.
I am stumped. Any advice or help on where to go next would be great.
Thanks,
Corey
Current symptom is: I push the power button and it lights up for 1 second then goes out and no boot sequence seems to start at all.
So far I have:
- Disconnected all peripherals including all USB devices and monitors
- Run the Built In Self test on the PSU - LED light indicates it is OK
- Pulled power connectors from everything I can find
- Pulled and reconnected main MB power and CPU power
- Disconnected the secondary hard drive and optical drive SATA cables (primary hard drive is an M2 SSD which I have not touched so far)
- Removed the graphics card (that was an ordeal)
- Pulled the CMOS battery, checked voltage OK and refit
- Pulled front panel connector from MB that goes to power switch and reinstalled. Also tried at a friends suggestion to hit the power switch then yank that connector from the MB as soon the the power light goes on to try to assess if a faulty momentary power switch but that did not yield anything
I have not made any hardware mods to the machine since new.
I am stumped. Any advice or help on where to go next would be great.
Thanks,
Corey