Archived from groups: alt.sys.pc-clone.dell (
More info?)
Credit cards balk when any unusual purchases are made. They are trying to
protect you, here's some examples:
1. Used to travel a lot in the USA and Europe. One time I went to Japan.
About 3 weeks AFTER the trip, the bank called to verify that I was the one
using my credit card in Japan. Well, at least they did not put a hold on my
credit while I was in Japan.
2. When DEC laid me off, I had to buy a PC and associated software/hardware.
Back in 1982, prices were a lot higher, so this was for about $11 500.
Computerland called the credit card while I was in their office. Credit card
refused to approve unless I spoke to them, so I got on the phone. Then
transaction was approved.
3. I live in Nashua, NH (USA) which is just across the border from
Tyngsboro, MA. I regularly go shipping in Nashua and Tyngsboro on the same
day. One day, I got a call from the bank stating that somebody had used my
credit card in NH and MA on the same day! Gee, I guess if I had driven the
40 miles to Boston, they really would have panicked. Imagine, using a credit
card 40 miles apart on the same day!! Earlier this year, I got a similar
call, but this time they did not identify the reason for the call. I shop in
NH and MA just about every week. Supermarket in NH, but Trader Joe's is in
NH. You'd think they would learn.
Heck, I'm scheduled to go to Tokyo in Feb, betchya I get a phone call!
--
http://www.standards.com/; See Howard Kaikow's web site.
"Irene Gaffigan" <Irene@isellvermontrealestate.com> wrote in message
news:hkTjd.1389$Vl5.800@fe25.usenetserver.com...
> The ending of the saga with Dell is not pleasant. I called them this
> morning and no one could help me - I am sure I spoke to 3 different
> countries (that is another story). Everyone said I would have to speak to
> my sales rep. - I had e-mailed him over the weekend and did not get a
reply.
> I called him this morning and did not get a reply - I was also told by one
> of the many people I spoke to that he should have advised me about the
> cancellation and the reason.
>
> I think it is an outrage that no one informed me about this and had I not
> gone online, I would be waiting for a computer that was never coming. I
> called Gateway and ordered a better computer for about $50.00 more - I did
> find out that by using a bank card there is a limit on purchases (I never
> even thought about it) and that caused the sale to be denied by my bank.
> The sales person for Gateway advised me of that - all it took was a 2
minute
> phone call to my bank and no problems.
>
> Now I will not have the computer until next week instead of this week and
it
> will hold up one of my agents. I did send a final e-mail to the
salesperson
> at Dell to confirm that the ordered was cancelled and that I have ordered
a
> Gateway - I also informed him that at the very least he should have
informed
> me of the problem. I fully intend to send a letter to Dell Corporate
about
> the situation, I am sure it will not do much good, but it will make me
feel
> better. I do have 3 Dell's and this would have been my 4th, but they have
> lost a customer wheather they care or not.
>
> Irene
>
>
> "joe_tide" <joetide@nowhere.com> wrote in message
> news:10opjdrq1so1kb8@corp.supernews.com...
> > I had that happen once.
> >
> > I asked them to ship it to my office and forgot to call the bank and let
> > them know I placed an order and had it shipped to an address other than
> what
> > the bank had on file. Dell did it for my own protection and I was glad
> they
> > did. I just called the bank and the order shipped.
> >
> > Regardless, they should have called and let you know.
> >
> > "Irene Gaffigan" <Irene@isellvermontrealestate.com> wrote in message
> > news:qM3jd.632$Vl5.127@fe25.usenetserver.com...
> > > Ordered a Dell by phone, it was through their business computer area.
> > > Checked for status and all was well as of yesterday - this morning I
> > > checked
> > > online for status and found out the order was cancelled. I am fit to
be
> > > tied - no phone calls, no e-mails, nothing - no reason given either.
It
> > > seems to me, if there was a problem with the order, they should have
> > > e-mailed or called me. This was not even done with a charge or
> finance -
> > > I
> > > used my bankcard and the money was available.
> > >
> > > Of course, I cannot get a live person on a Sat. Anyone else ever have
> > > this
> > > problem? Why would they just cancel an order.
> > >
> > > Thanks
> > > Irene
> > >
> > > --
> > > All outgoing messages scanned with Norton Antivirus 2004
> > >
> > > Irene Corb Gaffigan, CRS
> > > Principal Broker
> > > Farm Town Realty, LLC
> > > e-PRO Certified Internet Professional
> > > Allen F Hainge CyberStar (TM)
> > > 231 Depot Street
> > > Proctorsville, VT 05153
> > > Toll Free: (800) 659-1819
> > > Cell: (802) 353-1983
> > > Office : (802) 226-8022
> > > Fax: (802) 706-1000
> > > E-Mail: mailto:Irene@IsellVermontRealEstate.com
> > > <mailto:Irene@IsellVermontRealEstate.com>
> > > Website:
http://isellvermontrealestate.com
> > > <http://isellvermontrealestate.com/>
> > >
> > >
> > >
> >
> >
>
>
>
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