Hello.
My laptop is almost 3 years old. I realised, every year I got same problems: sudden fps drops in games, stuttering in watching videos (offline or in browser), general performance drop. I learned hard way, that using SupportAssist provided by Dell is really bad thing to do, but this is the first thing always recommended to do when something bad with your laptop is happening: update your drivers. BIOS update + Intel drivers are messing with my computer.
Every year I'm doing at least two Windows reinstalls, but this time it doesn't helped. Last week was first time I used LatencyMon to check which drivers are making the most problems.
wdf01000.sys
ACPI.sys
i8042prt.sys
I googled this issue and I find a lot of people have this problem. There is a lot of different "solutions" and I tried almost everything:
There is some screens and logs from LatencyMon, if it can help:
Screens from Latencymon
Please, can someone help me? I'm really frustrated with this laptop. I'm thinking, maybe this year I used "wrong" system reinstall method?
My laptop is almost 3 years old. I realised, every year I got same problems: sudden fps drops in games, stuttering in watching videos (offline or in browser), general performance drop. I learned hard way, that using SupportAssist provided by Dell is really bad thing to do, but this is the first thing always recommended to do when something bad with your laptop is happening: update your drivers. BIOS update + Intel drivers are messing with my computer.
Every year I'm doing at least two Windows reinstalls, but this time it doesn't helped. Last week was first time I used LatencyMon to check which drivers are making the most problems.
wdf01000.sys
ACPI.sys
i8042prt.sys
I googled this issue and I find a lot of people have this problem. There is a lot of different "solutions" and I tried almost everything:
- disabling Intel SpeedStep in BIOS
- uninstalling Intel Dynamic Platform and Thermal Framework
- uninstalling all Dell-provided drivers and disabling every Dell service (it get rid of some "ddd..... (can't remember name of this now, related to Dell)" DPC latency
- changing power management plans to max performance
There is some screens and logs from LatencyMon, if it can help:
Screens from Latencymon
Please, can someone help me? I'm really frustrated with this laptop. I'm thinking, maybe this year I used "wrong" system reinstall method?