Question Dell Inspiron 15 unable to boot

simtomi037

Reputable
Sep 5, 2016
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4,510
Hello, everyone!

This morning I got a Dell Inspiron 15 running Windows 10, with boot issues. The notebook was stuck trying to boot, then showing a recovery option screen, then restarting (when I chose to either continue or try auto-recovery). I've tried pretty much everything I could think of, with no luck.

  • Safe mode wasn't working, kept restarting just the same.
  • Disabling early launch malware protection didn't work
  • Turning off Safe Mode didn't work.
  • Removing updates didn't work (I recieved an error that due to an update still being installed Windows is unable to remove them).
  • Restoring a previous state didn't work (error message after finish).
  • Startup Repair didn't work.
  • Factory reset didn't work.
  • sfc command gave me an error (Windows Resurce Protection did not find any integrity violations.)
After giving up, I've decided to reinstall the whole thing. It went fine until it was time to boot up the new OS. Then I got a bluescreen, restart, bluescreen again. Then, Dell's SupportAssist started a system scan and gave me the following error:
Dell SupportAssist has detected a failing component on your system that requires immediate attention.
Error Code: 2000-0142
Validation: 83553

I removed the HDD and used an external reader to backup the files before reinstalling, and everything seemed fine, I ran a AV check that removed 2 threats from the boot sector.

I thought it might be an HDD issue, so I switched the HDD. Installation once again went fine, however same issue at boot. Bluescreen, restart, bluescreen. SupportAssist began a system check, however found no issues this time.

Any ideas where should I began looking for the solution here?
 

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