Question Dell Inspiron 3671 VGA port not working ?

Aug 22, 2021
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Hi,

I need some help with my Dell inspiron 3671 desktop PC.
We had a power cut and since then my both pc’s isn’t working properly.

The issue is that when I turn them on, the power light is on and the HDD light is flashing, so everything sounds good, but the screen is showing that signal is coming but stays blank.
After playing around I found that if I use a HDMI>VGA converter then it works fine, only the VGA port doesn’t work.
Also on windows 10 it’s showing that two screens are connected but really only one is connected via HDMI.
I have tried to update the graphics drivers and BIOS, but nothing changed.

A Couple of questions,
Does it make sense that the VGA port stops working from a power cut?
Is it safe just to use the HDMI port or could there be a risk if the VGA port is damaged?
If there is a risk, would a graphics card solve this issue or better to replace the motherboard?

If you need any more info, please just ask and I hope there will be someone who can help me.

Many thanks
James
 

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