[SOLVED] Dell Inspiron 580 and onboard audio

[Yarberger1]

Hello friends

My mother has an old Dell Inspiron 580. Recently the onboard audio stopped working. The error message reads 'no audio device plugged in'. Neither my brother nor I are techies - I live remotely, so he has been assisting her. He has reinstalled all drivers (including the Realtek ALC887 driver) but the problem remains. Is this likely to be a driver issue, or more likely a case of the onboard audio dying? Given the relative cost of a new budget system, I don't want to spend much in the way of diagnostics etc if I can avoid it.

Thanks!

 

[stevenjemint]

It could be either, but if reinstalling the driver has failed to work i would look at getting a cheap PCIE soundcard.

Something liekk this - https://www.scan.co.uk/products/creative-soundblaster-audigy-fx-51-soundcard-pci-express-oem

 

[Yarberger1]

Steven, you're helping me all over the place! Thank you again. I will investigate this option.