Hi everyone. My friend dropped off his Dell 620 desktop and asked if I could wipe his HDD and reinstall windows. Usually this wouldn't be a big deal but this is a craptastic Dell. I plugged the desktop in booted and was prompted to "enter password". I tried taking out the battery to reset cmos, didn't work. I tried moving and shorting the cmos jumper, didn't work. Can anyone please give me some insight on what to do...please!! I have built plenty of computers and I now know why you should "Stay away from Dell's". I have a Win7 disk and his Win7 activation #, I just want to wipe the HDD and Install Windows.