[SOLVED] Dell Optiplex 990 NVIDIA GeForce GT 710 "NO SIGNAL"

[sheepydahbusiness]

Hello, I bought this Dell as small Editing/Streaming PC to work on and to have. Because i liked and enjoyed the idea.


But For the past two days, My Monitor has randomly going black screen with no Signal and forcing me to restart my entire PC and what i'm working on to get it to work correctly..
This is a Pain, because the monitor is fine and the "GTX 710 1GB" is literally brand new and i got it as a replacement for the other one. I'm only using the GTX to play old games and dual monitor support and i cant play any games without it going black either. Im thinking its a hardware or PSU issue? ( Oh I also tried disabling the Intel graphics to btw.)

Any Help would be appreciated Thanks!

Current Specs are on it:

Dell Optiplex 990 (Mini Tower)
Windows 10 Pro 64-bit
8.00GB Dual-Channel DDR3 @ 665MHz
240GB SSD
250GB HDD
Intel Core i5 2400 @ 3.10GHz
1023MB NVIDIA GeForce GT 710 (ZOTAC International)
PSU: Unknown

 

[Supahos]

Remove the 710 and plug your monitor into your motherboard see if that fixes the problem. It could be the GPU dying

 

[sheepydahbusiness]

Remove the 710 and plug your monitor into your motherboard see if that fixes the problem. It could be the GPU dying

The GTX aka the GPU is Brand Spanking New. As I literally just said.

 

[Supahos]

That doesn't mean it's not bad, and it's the only option that doesn't begin with something like get another power supply, or wipe your os drive and reinstall Windows

 

[sheepydahbusiness]

That doesn't mean it's not bad, and it's the only option that doesn't begin with something like get another power supply, or wipe your os drive and reinstall Windows

The GPU is considerably fine. I much hope. Getting another Power Supply isn't bad. A 500w will run me $42. At most.

 

[Supahos]

That's fine I'm just tryin to give your the free diagnostic option first. Wiping windows is also free but pretty time consuming

 

[sheepydahbusiness]

That's fine I'm just tryin to give your the free diagnostic option first. Wiping windows is also free but pretty time consuming

Well, I need to find out if anyone else has a solution or had this issue and can help me out. Because I'm thinking my PSU isn't giving the MB enough power for the GPU.

 

[Supahos]

What exact GPU did you have before and what do you have now exactly. I can't find any reference to a 710 ti, and the 710 doesn't carry the gtx moniker. I'm guessing it's a 750ti, but what did you have before?

 

[stevenjemint]

That's fine I'm just tryin to give your the free diagnostic option first. Wiping windows is also free but pretty time consuming

Well, I need to find out if anyone else has a solution or had this issue and can help me out. Because I'm thinking my PSU isn't giving the MB enough power for the GPU.

without knowing the PSU spec its hard to say, however that card is by no means hungry (guessing you mean GT 710?).

What i would suggest you do to diagnose it is to run a GPU stress test like FurMark (https://geeks3d.com/furmark/) and see if it happens during that when the GPU is under load.

 

[sheepydahbusiness]

What exact GPU did you have before and what do you have now exactly. I can't find any reference to a 710 ti, and the 710 doesn't carry the gtx moniker. I'm guessing it's a 750ti, but what did you have before?

Literally a GTX Zotac 710 Ti 1GB as before. Same card. I got it replaced. Check amazon it's there for $40.

 

[Supahos]

We're sorry. We cannot find any matches for your search term.

 

[sheepydahbusiness]

We're sorry. We cannot find any matches for your search term.

Okay. I goofed. I meant the GTX 710. It's still for $40 on Amazon.

 

[Supahos]

I agree the most likely culprit is the psu, but the question becomes does your motherboard have standard power supply connections? Also does the case support a standard size power supply and are the connections on a place that normal connectors will reach where needed.

Dell likes to make upgrading difficult.

 

[sheepydahbusiness]

I agree the most likely culprit is the psu, but the question becomes does your motherboard have standard power supply connections? Also does the case support a standard size power supply and are the connections on a place that normal connectors will reach where needed.

Dell likes to make upgrading difficult.

My Case is the Mini Tower. I was told it support a ATX Form factor? But I'm hoping it's the PSU. Because if it black screen again. I'm going to try reinstalling windows with the Drivers again.

 

[william p]

Did you create a System Restore Point and remove the old GPU drivers in Safe Mode (F8). Then do a clean install of the 710. I've run GTX1050Ti on Optiplex MT PSUs. While the PSU could be going bad the 710 has nothing to do with it.

 

[sheepydahbusiness]

Did you create a System Restore Point and remove the old GPU drivers in Safe Mode (F8). Then do a clean install of the 710. I've run GTX1050Ti on Optiplex MT PSUs. While the PSU could be going bad the 710 has nothing to do with it.

I tried reinstalling the drivers before. But I can remove them in safe mode and reinstall them again in safe mode.

 

[sheepydahbusiness]

That's fine I'm just tryin to give your the free diagnostic option first. Wiping windows is also free but pretty time consuming

Well, I need to find out if anyone else has a solution or had this issue and can help me out. Because I'm thinking my PSU isn't giving the MB enough power for the GPU.

without knowing the PSU spec its hard to say, however that card is by no means hungry (guessing you mean GT 710?).

What i would suggest you do to diagnose it is to run a GPU stress test like FurMark (https://geeks3d.com/furmark/) and see if it happens during that when the GPU is under load.

I will thanks! Its a 250w but that shouldnt be to hard on it. Because the card is low power.

 

[sheepydahbusiness]

That's fine I'm just tryin to give your the free diagnostic option first. Wiping windows is also free but pretty time consuming

Well, I need to find out if anyone else has a solution or had this issue and can help me out. Because I'm thinking my PSU isn't giving the MB enough power for the GPU.

without knowing the PSU spec its hard to say, however that card is by no means hungry (guessing you mean GT 710?).

What i would suggest you do to diagnose it is to run a GPU stress test like FurMark (https://geeks3d.com/furmark/) and see if it happens during that when the GPU is under load.

Nothing happend Jumped up to 51'c on the GT 710. Still stayed on. It may be a power issue or a driver Issue. It didn't do anything like this when i was running windows 7 before, but the hdd was bad. So my system kept freezing.

 

[sheepydahbusiness]

Did you create a System Restore Point and remove the old GPU drivers in Safe Mode (F8). Then do a clean install of the 710. I've run GTX1050Ti on Optiplex MT PSUs. While the PSU could be going bad the 710 has nothing to do with it.

Another Thing to note that is, My GTX 710 came with a disc and i installed using drivers online, So should i boot into safe mode remove those drivers and install the disc in safe mode?

 

[william p]

Did you specifically remove the drivers for the previous on board GPU? You mentioned reinstalling the 710 drivers,but the ones from the onboard GPU don't always go away by themselves.

 

[sheepydahbusiness]

Did you specifically remove the drivers for the previous on board GPU? You mentioned reinstalling the 710 drivers,but the ones from the onboard GPU don't always go away by themselves.

You Mean the Intel Integrated Graphics? Yes, I disabled them. Unless i have to remove them?

 

[william p]

Yes I would remove the drivers in Safe Mode. The Restore Point is to save them if needed. Any GPU will run in Safe Mode with no drivers installed. Then you can do a clean install of the 710 drivers with nothing already running.

 

[sheepydahbusiness]

Yes I would remove the drivers in Safe Mode. The Restore Point is to save them if needed. Any GPU will run in Safe Mode with no drivers installed. Then you can do a clean install of the 710 drivers with nothing already running.

Well, The Intel Drivers doesnt show when the gpu is installed. Do i have to remove the gpu ande and then create a restore point. Which After Heading to Safe mode to remove the intel drivers? btw, it wont let me install any drivers in safe mode on windows 10.

 

[william p]

Yes that's what I would try. Very often this works for Dells.
Newer drivers won't install in Safe Mode, but it will run at the default Safe Mode resolution until they do install.