Dell Starlord 17" I7, one week old, shuts down randomly. No warning, no "save data?" request. 1 week old.

[RickB1972]

Computer is 1 week old. Shuts down without warning. Thought I was hitting the power button (on the side, stupid location) but that is not causing it. Loosing a lot of work.

 

[rgd1101]

was it plug in when it happened? what is the exact model?

 

[RickB1972]

was it plug in when it happened? what is the exact model?

Yes, plugged in. Dell Inspiron 7000 I7

 

[rgd1101]

Since it so new, contact dell, but could be overheating.

 

[RickB1972]

Thanks.