Who is running Dell? Whoever it is, they should be fired! What idiot has his company invest in a new product extension and then pulls the plug on it just weeks after it's launch? For that matter, what idiot buys a performance brand and then starts a line of products to compete with it? I'm just glad I don't own any Dell stock.
I used to buy exlusively from Dell, and would recommend it to anyone that asked. Not any more. I work for the IT department of a large school district and have had too many problems with Dell's since we swithced from Apple products.
We purchased 50 Optiplex SX280's about 3 years ago. I had 10 die in the last two months. The final one died just days before the warranty ended. a 20% failure rate is not acceptable in my book, epsecially since most PCs die either in the first 10 hours of operation or long after their useful lifespan has expired (i.e. 5-7 years).
I realize this is more a rant on Dell, but it goes to the article's point. Dell is being poorly run. My district purchased laptops for every 5-12 grade student, totally several thousand units. The laptops have been such a disaster that the district is now purchasing HPs for any Dells that need replacing.
I actually had a Dell tech rep tell me that the cheap Dell laptops are not built sturdy enough for dailly use. "If you purchase a $500-$600 Dell laptop for dailly use, expect it to fall apart in less than a year." Those were his exact words.
Ne/net for me; I won't buy a Dell. This is coming from my personal experiences as an IT guy, as an experienced computer user, and as a personal consumer.
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