Dell xps 8700 cant find new graphics card

[rdayson99]

I recently installed a new evga gtx 970 into my dell xps 8700. The pc loads up properly but the gtx 970 isn't found in the device manger or nvidia's experience program. I have tried resetting default bios settings with no avail. In the device manager my display adapter is "Microsoft basic display adapter" any help is much appreciated thanks

 

[ShrikanthAtDell]

Hello rdayson99,

My name is Shrikanth and I work for the Social Media and Community Team at Dell. I would suggest you to try updating bios once http://dell.to/1pSVYTo
Reseat the graphics card. Check if it gets detected.


Thanks and regards
Shrikanth G
Social Media and Community Professional
Order Status : http://dell.to/1mpzOt7
Download Drivers : http://dell.to/1pkzznO