Deskjet 6540 and Photo cartridge C9369W problem

[acb]

Archived from groups: comp.sys.hp.hardware (More info?)

Hi,

I just purchased a Deskjet 6540 printer and this morning bought me a
Photo cartridge C9369W and a Grey Photo cartridge C9368A. I opened the
Photo cartridge ink and my first disappointment was that there was no
clip so that one could store the cartridge when not in use. I have not
opened the Grey one as yet.

I opened the printer and replaced the black with the photo cartridge.
The first thing I noticed was that the photo cartridge was considerably
shorter than the black. It ***seemed*** to fit snugly. Upon closing the
ink bay clip and the printer lid, the ink symbol on the front started
flashing. I went into the HP tool box and the photo cartridge ink was
not being recognised as being present.

Can anyone please help with a solution / similar problem?

Thank You for any help.

If you work with HP: I still have ink holders dating back from the 600c
printers and have progressed through numerous HP printers. I think that
not bundling storage clips with photo cartridges is really making your
printers look cheap and ripping consumers by making the ink dry up
quicker. Also if you design a printer to hold such large black ink
tubs, would it not have been nice for the consumer to be able to stock
photo cartridges in this size as well?

 

[acb]

Archived from groups: comp.sys.hp.hardware (More info?)

HP is trying to conjour something up; I have had the same identical
problem withthe Tri Colour Cartridge; the 344 (C9363E) works, yet the
printer refuses to work with the 97 (C9363W) which clearly states on
the box that it should work with this model.

The Photocartridge that works is the C9369E yet the C9369W does not
function.

Can HP please make an official statement on what is behind two models
of ink that contain the same volumen of ink within them.