Question Desktop background keeps going grey

Dec 18, 2023
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Problem: Recently my desktop background keeps going grey. Sometimes when I have a window open (ex. chrome) and I minimize it, the desktop will be grey in color. Other times I will notice that when I am on the desktop if I hover over an icon (application, folder, etc.) that icon will turn grey, eventually the entire desktop will turn grey. I have 3 monitors connected ( 2x 'Dell P2719HC' & 1x 'Acer KB272 E') and this will happen on all 3 of them at the same time.
Attempted troubleshooting:
  • Restarted PC multiple times
  • Restarting Windows Explorer from task manager temporarily fixes the issue for a few minutes
  • Updated drivers using AMD Adrenalin software GUI
  • Updated BIOS (from F37a to F38f)
PC Specs:
Computer Type:
Desktop
GPU: Radeon RX 6600 8GB
CPU: RYZEN 5 5600x 6 core
Motherboard: X570 Aorus Elite WIFI
BIOS Version: F38f
RAM: G.Skill Ripjaws V 32 GB (2 x 16 GB DDR4-3200 CL16 Memory)
PSU: EVGA SuperNOVA 650 GA 650 W 80+ Gold Certified Fully Modular ATX Power Supply
Operating System & Version: Microsoft Windows 10 Home 22H2
GPU Drivers: 23.30.13.01-231128a-398226C-AMD-Software-Adrenalin-Edition

Screenshot/video of issue below:
Screenshot
- View: https://imgur.com/a/9rC82M0

Video - View: https://imgur.com/a/PnJK56s
 

Lutfij

Titan
Moderator
Welcome to the forums, newcomer!

Updated drivers using AMD Adrenalin software GUI
Did you use DDU to do so? manually reinstalling in an elevated command with the latest version from AMD's support site?

Updated BIOS (from F37a to F38f)
Did you clear the CMOS after you're verified the BIOS was successfully flashed to the latest version?

PSU: EVGA SuperNOVA 650 GA 650 W 80+ Gold Certified Fully Modular ATX Power Supply
How old is the PSU in your build?