I recently installed Bitdefender Total Security. When I connect my desktop into the modem, the internet will go out intermittently; wifi and anything else plugged in via ethernet (including my computer). After a short time (30s to 2min), the internet will come back for everything connected. Then there will be sporadic losses of internet as long as the computer is plugged in.
I've tried searching around but can't find anything to help.
Ideas?
- If I unplug my desktop, the modem works as intended.
- As soon as I plug it back in, the issue starts back up.
- I replaced the Ethernet cord but it did not help.
- I have switch Ethernet ports and it did not change anything. All the ports work fine with other equipment.
- This did not happen before I installed Bitdefender.
- I have tried disabling the firewall, advanced threat defense, safe files, ransomware remediation, online threat prevention and vulnerability all at the same time but the problem persists.
I've tried searching around but can't find anything to help.
Ideas?