Desktop Icons load Slow

pixa241

Honorable
Oct 19, 2012
19
0
10,510
So I have this issue where when a new user logs onto a device that has the software FUJI PACS Synapse installed, the Recycle Bin icon will appear, and about 10 seconds later the rest of their desktop icons appear. If I uninstalled FUJI PACS Synapse and have a new user login, then all the icons appear immediately. I have tried disabling this software on startup using msconfig to no avail. Anybody have an idea of what I can try to fix that, seems like it freezes explorer.exe or something for those 10 seconds before it lets it finish. Thank you.
 

pixa241

Honorable
Oct 19, 2012
19
0
10,510
So I figured out part of the issue. I used ShellExView and it looks like Synapse has a shell extension that runs. If I disable that one shell extension my icons appear immediately, but then Synapse doesn't work. Is there another way I could process this shell extension without disabling it?