Prebuilt Desktop PC: ASUS GA15DH-AH772
Specs
Ryzen 7 3800X
16G DRR4
GeForce RTX2070S 8GB
512GB M.2 SSD
1TB SATA
There's a single orange light placed right next to the graphics card that lights up when the PSU is switched on, but no other components power up.
I tested the PSU with a multimeter while it was attached to the mainboard via the graphics card power connectors I got nothing, so I assumed PSU failure. Problem is, when I pull the mainboard power connector from the board, short pins 16 and 17 on the connector and power on the PSU, I see the CPU, graphics card and 1 TB drive powering on. Tested again the same way but with graphics power disconnected and I get the correct voltages from those connectors.
I'm thinking something's wrong with the mainboard itself - but looking for confirmation from experts. I'm kind of at a loss as to what to try next. I can't find a decent motherboard manual at the ROG site for this machine, so I'm not sure if I'm testing the power switch pins correctly, but I tried that as well. I tried shorting them to see of maybe the power switch was somehow at fault.
Specs
Ryzen 7 3800X
16G DRR4
GeForce RTX2070S 8GB
512GB M.2 SSD
1TB SATA
There's a single orange light placed right next to the graphics card that lights up when the PSU is switched on, but no other components power up.
I tested the PSU with a multimeter while it was attached to the mainboard via the graphics card power connectors I got nothing, so I assumed PSU failure. Problem is, when I pull the mainboard power connector from the board, short pins 16 and 17 on the connector and power on the PSU, I see the CPU, graphics card and 1 TB drive powering on. Tested again the same way but with graphics power disconnected and I get the correct voltages from those connectors.
I'm thinking something's wrong with the mainboard itself - but looking for confirmation from experts. I'm kind of at a loss as to what to try next. I can't find a decent motherboard manual at the ROG site for this machine, so I'm not sure if I'm testing the power switch pins correctly, but I tried that as well. I tried shorting them to see of maybe the power switch was somehow at fault.