Desktop resolution issue

[King_Edward]

Hello,

I've got this pc just up and running on windows 8.1pro : https://uk.pcpartpicker.com/list/tqkvM8
However when i try to adjust the display resolution through control panel it would not let me select any higher than 1280x1024. This screen is supposed to go up to 1440p, can anyone help?
Also when i go on monitor's menu the ImageSetup icon is grayed out.
Thanks.

 

[atomicWAR]

Have you loaded the latest intel graphics and chipset drivers?

 

[Andy_K]

Probably a display driver issue, you should have drivers for the onboard video on the disc that came with the motherboard.

 

[King_Edward]

Yea i used express install on all drivers provided on the cd. Now when i look at it i realise there is no intel graphics driver included. How do i find the right one?

 

[atomicWAR]

well that is the catch...you can't your running windows 8.1. Only windows 10 supports kaby lake CPUs and iGPUs. Your either stuck with what you have working now, be glad it works at all for the record. Or you have to go windows 10. I had almost forgot myself. When I re-looked up your CPU and iGPU...I saw kaby lake and had a Homer Simpson "doh" moment. I should had you covered in post one. I apologize for missing it this long.

 

[Andy_K]

Yea i used express install on all drivers provided on the cd. Now when i look at it i realise there is no intel graphics driver included. How do i find the right one?

You can find it here:
https://www.gigabyte.com/Motherboard/GA-B250M-DS3H-rev-10#support-dl

 

[King_Edward]

i guess ill go win 10, thanks for clearing it out

 

[atomicWAR]

Yea i used express install on all drivers provided on the cd. Now when i look at it i realise there is no intel graphics driver included. How do i find the right one?

You can find it here:
https://www.gigabyte.com/Motherboard/GA-B250M-DS3H-rev-10#support-dl

Oops you might get lucky...officially supported doesn't always mean no support. I would give this a try I did see windows 8.1 drivers...if that doesn't fix things then win10 is the direction I would go.

@andy_K nice spot. The OP may luck out yet.

 

[King_Edward]

okay, thank you

 

[King_Edward]

Now with the Win 10 i got the intel graphics driver 610 up and screen resolutions given up to 1080p. Still cant seem to get 1440 p working although it says this system supports it

 

[atomicWAR]

well improvement is good but clearly your not there yet. I been searching for an answer but as of yet not come up with anything new. I'll keep looking. LMK if you find a fix or even a lead about how to fix it.

 

[King_Edward]

i will try. another thing i dont understand is why AOC display settings cant be accessed via monitor menu button?