Question Desperate for help :(

[rudibryson]

So I have a Linksys WRT32X and open reach modem. This all works fine on the plusnet fibre network. However when I run into SKY fibre I cannot get it to work at all.

I have searched online but cannot see anything that helps me .

I have got to the stage where I have extracted the password and username using wireshark .

I have entered this into the router settings page.

Restarted everything and it just wont connect.

Again I can replace the password and username with the plusnet line and it connects straight away .

Any help would be greatly appreciated .

 

[sizzling]

You need to copy the MAC address of the Sky modem and use this in your Open Reach modem.

 

[rudibryson]

Thank very much , however I am slightly embarrassed to ask but how do i do that ? I have tried googling it before asking again, however I can find no help. I sense I am nearly there .

Thank You

 

[sizzling]

I cannot remember how to find the MAC address in the Sky modem. Is that the bit you are struggling with? If yes do you have the model number.

 

[rudibryson]

I cannot remember how to find the MAC address in the Sky modem. Is that the bit you are struggling with? If yes do you have the model number.

I think i will have the MAC address, I can confirm later, but its where to put it. Does this go into the router or the open reach modem ? I do not know how to access any modem settings , i can log into the router with no problems though

 

[sizzling]

I think i will have the MAC address, I can confirm later, but its where to put it. Does this go into the router or the open reach modem ? I do not know how to access any modem settings , i can log into the router with no problems though

I'm trying to remember, it might have been the router.