Desperate to find BSOD cause, need help

[Zoken]

Long story short, I've a had a plethora of hardware problems with my 1 year old computer that I have been able to RMA, but I keep having these BSOD's and I can't figure them out.
I have read and tried everything and this is my last hope. I've tried posting this same message in reddit but haven't got any answers yet.


I spent over 2k for this computer and it seems I've yet to use it fully functional.. It's a bit depressing honestly.


Here's the spec list:
Processor: Intel Core i5 7600K clocked at 3.80 GHz
Cooler: NZXT Kraken X62
Motherboard: MSI Z270 GAMING M7
Memory: 32GB (4x8GB) G.Skill F4-4000C18D-16GTZR DDR4
Graphics card: NVIDIA GeForce GTX 980
Harddrive1: SSD Samsung SSD 960 EVO 500GB
Harddrive2: SSD Samsung SSD 850 EVO 2TB


Windows Updates up to date, all firmwares/drivers up to date, bios up to date, done at least 10 clean installs with only necessary software, temps are fine even when overclocking, currently not overclocked (I've only done via the MSI software and I know it's not optimal).


I've been saving a few screenshots of the BSODs so I could get more info but honestly I don't even know where to start.


Here's the album of the screenshots.
https://www.dropbox.com/sh/c9x9hbp5cn174zz/AAC4j_2NIalfx7eRkS-3QXKwa?dl=0

 

[Colif]

can you go to C:\windows\minidump folder
copy the files here to another folder (if nothing shows, change the view in file explorer to show hidden files and folders)
upload the copies from other folder to a file sharing site and show a link here, I will get someone to decode them for us.

The 1st error shows problems with tcpip.sys & netio.sys, both of which are Internet drivers (built into windows). Your PC has Killer Internet drivers, they are a red flag when it comes to finding BSOD causes... the latest on the MSI site is a lower and older version than the latest on here: https://www.killernetworking.com/driver-downloads/category/other-downloads

NTOSKRNL = windows kernel. It handles all driver requests, power management, and memory management. It sits between Hardware and Applications. It got blamed but its not the cause

nviddmkm.sys = Nvidia GPU drivers. seems your gpu drivers are cause of a few of them, try running DDU (see here) and perhaps install the nvidia drivers either direct from Nvidia or from windows update, which ever you didn't do before. I have seen an uptick in nvidia BSOD last few days,

ntfs.sys = new technology file system. part of windows

 

[Zoken]

First of all thank you immensely for helping me.

can you go to C:\windows\minidump folder
copy the files here to another folder (if nothing shows, change the view in file explorer to show hidden files and folders)
upload the copies from other folder to a file sharing site and show a link here, I will get someone to decode them for us.

Done. Here's the link: https://www.dropbox.com/sh/xtin82nnnvfsdcb/AAD5CAfKg3tPwWnhUllMqKxna?dl=0

The 1st error shows problems with tcpip.sys & netio.sys, both of which are Internet drivers (built into windows). Your PC has Killer Internet drivers, they are a red flag when it comes to finding BSOD causes... the latest on the MSI site is a lower and older version than the latest on here: https://www.killernetworking.com/driver-downloads/category/other-downloads

Ok, I will uninstall and install these ones.

nviddmkm.sys = Nvidia GPU drivers. seems your gpu drivers are cause of a few of them, try running DDU (see here) and perhaps install the nvidia drivers either direct from Nvidia or from windows update, which ever you didn't do before. I have seen an uptick in nvidia BSOD last few days,

Ok, will do.

There's something else too. I ran Windows Memory Diagnostic and it said that I had a memory problem. So I pulled out a memory stick and ran it again. Same result. So I did it again..same result. Down to the last stick where I reran the test and got no errors. I can't believe 3 of the 4 stick have hardware problems.. considering they were bought at different times from different suppliers. Maybe the mobo? I don't know honestly.

 

[johnbl]

many bugcheck with a memory access violation.
you should update the bios to get the best default memory timings, then run memtest86 on its own boot image to confirm your memory timings work as expected.

for the NVidia buffer overrun you want to make sure you have installed the updated motherboard sound driver and reboot your machine and run the NVidia GPU setup, remove the old drivers and do a complete install of the new NVidia drivers (including the NVidia gpu sound driver)

 

[Zoken]

many bugcheck with a memory access violation.
you should update the bios to get the best default memory timings, then run memtest86 on its own boot image to confirm your memory timings work as expected.

for the NVidia buffer overrun you want to make sure you have installed the updated motherboard sound driver and reboot your machine and run the NVidia GPU setup, remove the old drivers and do a complete install of the new NVidia drivers (including the NVidia gpu sound driver)

Hi, thanks for answering.

many bugcheck with a memory access violation.
you should update the bios to get the best default memory timings, then run memtest86 on its own boot image to confirm your memory timings work as expected.

Bios is up to date. I don't quite understand what 'memory timings' are, but I will run the test and post the results.

for the NVidia buffer overrun you want to make sure you have installed the updated motherboard sound driver and reboot your machine and run the NVidia GPU setup, remove the old drivers and do a complete install of the new NVidia drivers (including the NVidia gpu sound driver)

I just uninstalled every NVidia driver/program with DDU and reinstalled them.

Thanks!

Edit: After a few long hours of memtest I have some pictures of the results (I think) although I don't know how to interpret them.
https://imgur.com/a/wqqj7

 

[Colif]

when you run memtest86, the only score you want to see is 0. So having 259 on test 6 isn't ideal:

Did you test each stick by themselves as what you need to do is identify the sticks with errors and remove them from the PC. That will stop any BSOD being caused by corrupt ram

Test 6 is the point all the screen shots show any errors.

its also possible the ram just needs more voltage to operate with 4 sticks in at once, if you had them all in when being tested?

Test 6 [Moving inversions, random pattern]

Test 6 uses the same algorithm as test 4 but the data pattern is a random number and it's complement. This test is particularly effective in finding difficult to detect data sensitive errors. The random number sequence is different with each pass so multiple passes increase effectiveness.

https://superuser.com/questions/326078/how-do-i-interpret-the-statistics-of-a-memtest-run

 

[Zoken]

Did you test each stick by themselves as what you need to do is identify the sticks with errors and remove them from the PC. That will stop any BSOD being caused by corrupt ram

I tested the 4 ram sticks at the same time. I will run the test with each individual stick today and report back.

Edit: No errors came out when testing ram sticks individually. I will try to increase DRAM voltage from 1.35 to 1.3570 and re run memtest with 4 ram sticks. Will keep you posted.

Edit2: Unsurprisingly, memtest with 4 ram sticks at 4000MHz gives errors at tests 4, 5, 6 and 7. Maybe you are right and the stick aren't getting enough voltage? I'm not sure how to proceed.