I am currently using a RIG 400hs headset (which has a detachable mic) and I have attempted to fix this problem but my laptop doesn't seem to have recognised the microphone. I have tried going into the audio devices but i couldn't find it, i am very confused and don't know what to do. Also it works on other devices like: consoles, android's, IOS and 3ds/ds. Maybe my laptop isn't compatible?