This is maybe the strangest thing I've ever seen on a network and I have no idea what could be causing it.
Modem - Netgear Nighthawk CM1200-100NAS
Router - Netgear Nighthawk R7000
Impacted devices - iPhone 13 Pro Max (15.4.1), iPhone 13 Pro (15.4.1), iPad Pro 2021 (15.4.1), 2015 Macbook Air, 2018 Macbook Pro, eufy Security Solo IndoorCam C24 (x2), Homepod Mini (x4), Nintendo Switch, Playstation 4, Apple TV gen 3, AppleTV 4k, iRobot Roomba S9+, PetSafe Smartfeed, Suddenlink Stream, Canon MX470 Printer
Provider: Suddenlink, gigabit internet
Max connected devices: 20 (see above)
Any time a device is pulled off my wifi network, the entire network seemingly goes down. For example -- my wife works at an office and I work from home -- when she leaves the house, and gets out of wifi range, every single device connected to my wifi network becomes incapable of connecting to the internet. My devices capable of searching for a wifi network do not even show the network in the listed devices. If my phone dies, the exact same thing happens; every single device stops being able to access the network. This lasts anywhere from 30 seconds to roughly 2 minutes. However, if I shut off devices, do a hard reset, reset network settings, or simply turn off the wifi radio, the network is unaffected. As best I can tell, the two computers that have wired connections are not impacted by this, even though they run over ethernet from the router.
I live in a condo building with multiple other wifi networks on various channels, if that makes any difference.
Does anyone have any idea what could be causing this?
Modem - Netgear Nighthawk CM1200-100NAS
Router - Netgear Nighthawk R7000
Impacted devices - iPhone 13 Pro Max (15.4.1), iPhone 13 Pro (15.4.1), iPad Pro 2021 (15.4.1), 2015 Macbook Air, 2018 Macbook Pro, eufy Security Solo IndoorCam C24 (x2), Homepod Mini (x4), Nintendo Switch, Playstation 4, Apple TV gen 3, AppleTV 4k, iRobot Roomba S9+, PetSafe Smartfeed, Suddenlink Stream, Canon MX470 Printer
Provider: Suddenlink, gigabit internet
Max connected devices: 20 (see above)
Any time a device is pulled off my wifi network, the entire network seemingly goes down. For example -- my wife works at an office and I work from home -- when she leaves the house, and gets out of wifi range, every single device connected to my wifi network becomes incapable of connecting to the internet. My devices capable of searching for a wifi network do not even show the network in the listed devices. If my phone dies, the exact same thing happens; every single device stops being able to access the network. This lasts anywhere from 30 seconds to roughly 2 minutes. However, if I shut off devices, do a hard reset, reset network settings, or simply turn off the wifi radio, the network is unaffected. As best I can tell, the two computers that have wired connections are not impacted by this, even though they run over ethernet from the router.
I live in a condo building with multiple other wifi networks on various channels, if that makes any difference.
Does anyone have any idea what could be causing this?