device manager empty

[daw1109]

My windows did an update, now my device manager is empty! I keep getting an error message that there is no avi graphic driver installed. Help!

 

[cin19]

Update the BIOS.

 

[daw1109]

How do I update the bios?

 

[cin19]

What brand/model is your computer?
Or you can follow the link for how to. http://www.pcadvisor.co.uk/how-to/pc-upgrades/3428662/how-update-your-bios-in-ten-steps/
http://www.wikihow.com/Update-Your-Computer%27s-BIOS

 

[daw1109]

It is a dell optiplex 960. I just have a cd slot, no floppy drive.

 

[cin19]

Go to Dell website to download the BIOS. http://www.dell.com/support/drivers/us/en/04/DriverDetails/Product/optiplex-960?driverId=RW4PX&osCode=WLH&fileId=3080251982&languageCode=en&categoryId=BI

After that, you need find the " O960-A17.exe " file. It most likes in the C:\Documents and Settings\your user name\My Documents\downloads.
If you find it, just double click to run the " O960-A17.exe ", maybe you need more click like yes, enter, ok like that. The BIOS update will only last less than 5min. You don't need the floppy drive at all. During the time you need close all the programs, and don't nothing and wait for it done. After the update the PC will reboot again.

 

[daw1109]

thank you! it is the weirdest thing i ever saw! It even killed my microsoft office! It wont repair, It wants the key!What a mess.

 

[daw1109]

well, bios is updated. Device manager is still empty.

 

[cin19]

Weird.
Try to update the intel chipset driver. https://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=20019&lang=eng&wapkw=chipset+driver

 

[daw1109]

my computer didn't meet the minimum requirements?

 

[cin19]

Is it the error message? or someting else. What do you mean?

 

[daw1109]

that's the error message I received when I tried to run the program. I was able to right click on my desktop and check the graphic card. It said working properly. When I tried to update driver from there, It said I had the latest driver.

 

[cin19]

Do you have the on-board intel GPU or amd HD3450?

 

[Kisianik]

This is indeed very weird.
I would say in this case - save your documents and reinstall windows, make backup so you don't have to do it again.
Unless someone come up with miracle advice.