Question Devolo Magic 2 2400Mbs connection problems

psom.giannis

Prominent
Nov 3, 2017
7
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510
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I recently got a multiroom devolo Magic 2 powerline adapter to power up my 100/10 connection.


Ever since I got it, whenever I plug it in(all 3 powerlines), it works super slow (2down/1up) for a few minutes when I am using the computer and then it drops the internet connection for my whole router. As soon as I remove the powerline adapter (only from the router side), the internet comes back to the router immediately.

Few things to keep in mind:

- I have been using a Tp link p4010 kit before on the same outlets and it didn't have any problems.

- There are no power hungry appliances near it.

- The powerline adapters are connected directly to the outlet.

- The router and the modem are connected to the same power outlet.

- Lastly, as I mentioned before, as soon as I remove the powerline and reconnect the adapter from my router side alone, everything is working again.

- Performance from router Ethernet is the same as the powerlines as long as they are connected (2-10 down/ 1 up)
++ I did RMA for the the same devolo Magic 2 multiroom kit , as I thought the powerlines was faulty , but the same problems occur.



I know it might be a bit too much information. But I wanted to be as useful as possible to whoever is trying to help me. And also this is very puzzling to me... Thank you ahead of time to whoever postsanything in response.
 

CompGee

Honorable
Jan 1, 2014
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A quick Google search turns up some Amazon reviews, and most of them say similar to the problems you're having. Try a different powerline system and if it works better, return the Magic 2 system and get your money back.
 

psom.giannis

Prominent
Nov 3, 2017
7
0
510
0
Thanks for your answer.
Unfortunately I can't return the for money, just for replacement!
Is there a setting to set to fix this issue. My connection is VDSL 100/10 Vectoring by Vodafone.
 
May 31, 2019
1
0
10
0
I recently got a multiroom devolo Magic 2 powerline adapter to power up my 100/10 connection.


Ever since I got it, whenever I plug it in(all 3 powerlines), it works super slow (2down/1up) for a few minutes when I am using the computer and then it drops the internet connection for my whole router. As soon as I remove the powerline adapter (only from the router side), the internet comes back to the router immediately.

Few things to keep in mind:

- I have been using a Tp link p4010 kit before on the same outlets and it didn't have any problems.

- There are no power hungry appliances near it.

- The powerline adapters are connected directly to the outlet.

- The router and the modem are connected to the same power outlet.

- Lastly, as I mentioned before, as soon as I remove the powerline and reconnect the adapter from my router side alone, everything is working again.

- Performance from router Ethernet is the same as the powerlines as long as they are connected (2-10 down/ 1 up)
++ I did RMA for the the same devolo Magic 2 multiroom kit , as I thought the powerlines was faulty , but the same problems occur.



I know it might be a bit too much information. But I wanted to be as useful as possible to whoever is trying to help me. And also this is very puzzling to me... Thank you ahead of time to whoever postsanything in response.


Hello,

I know this question is a couple of months old, but as I have jut come across it and use I the same kit, I thought I'd add a reply.

As I mentioned, I use devolo Magic 2 kit as well. I have a star layout, with a base unit (magic 2 LAN 1-1) connected to my switch, and 5 end-points connected to the base. The end-points are a mix of Magic 2 LAN 1-1 and Magic 2 WiFi 2-1 devices. I bought the kit about 10 days ago.

I also have some stability issues, and found the setup process difficult, but I think I have now got it stabilised (famous last words ...).

As you have mentioned that you use Vodafone with VDSL, I would recommend that you look do two things, if you haven't already ...

1. Update to the latest firmware. At the time of writing this was "magic_2_lan 7.8.2.17" for the LAN adapters and "5.2.1 2019-02-19" fop the LAN / WiFi adapters. These firmwares enable a new feature called "Compatability Mode".

2. Go to the web configuration pages for each of your Magic 2 devices, and select the "PLC" page. On this page, you should find the new "Compatibility" settings. Here you will find two options, a "MIMO/SISO" option to control whether the devices use faster Multi-In-Multi-Out or slower Single-In-Single-Out, and a control specifically for users who have VDSL. This is the option I suggest you try.

Hope this helps.
 

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