Question Devolo wifi adapter denies access to network

Feb 3, 2020
2
0
10
0
The wifi works fine, and I have done everything correctly to connect the devolo wifi extender, and it even shows up on my devices, but they will not connect, saying I have been denied access to the network. I've rebooted and reset everything a hundred times and no progress is made on the problem. Does anyone know what to do? This has happened with three diferent adapters, so I just don't know what else to do. Does anyone have any advice?
 
Feb 3, 2020
2
0
10
0
Make and model router?

Could be a router setting.

Do you have admin rights to the router?

If not, you will need assistance from the person who does have access rights.
It's a livebox 2sp type router and I went into the setting but I'm not sure what to look for to fix this issue.
 

Ralston18

Titan
Moderator
Does the following User Manual link applicable to your wifi adapter?

https://www.devolo.com/fileadmin/Web-Content/DE/products/hnw/dlan-wifi-outdoor/documents/en/devolo_dLAN_WiFi_Outdoor_1019_en_online.pdf

And for the Livebox router:

https://ee.co.uk/help/help-new/phones-and-devices/ee/livebox-router#getting-started/

Verify that I have correctly identified both the wifi adapter and the router.

The problem that you are being denied access to the network is most likely a matter of configuration and rights.

You can configure the router and wifi adapter with the applicable IPs, security settings, etc. but that is all for naught if you do not have the applicable access rights to the network. Or misconfigured the access rights between the two devices.

How did you configure the wifi adapter? What IP address did you assign and what security settings did you configure? Do the security settings match the router?

[Do not post any passwords.]

Are you able to run and post the results of "ipconfig /all" (without quotes) via a computer with a wired connection?
 

ASK THE COMMUNITY