Did I fried my GPU????

-Kharma-

Commendable
Dec 3, 2016
11
0
1,510
Is it probable that I fried mine?
Months ago I buyed one, and I installed on my PC, everything went fine untill I installed Geforce Experiece, then the screen went black and I unpluged it, then I turned it on again, and there was no image, I tried everything, like reseting the CMOS, updating the BIOS or eeven launching up without the integrated graphics, please help, i bought a new motherboard and cpu cause i tought that my motherboard was wrong ): pc specs:
FX 6300
Asus m5a78l-m plus/usb3
GTX 1050
8gb ram 1666mhz
Corsair cx430
 
I highly doubt it. Remove the graphics card, THEN reset the CMOS. Having the computer off, plug in your display connection (HDMI, etc) and attempt to boot it again. Sometimes when switching from discreet graphics to integrated, motherboards simply have a hard time understanding the change. Usually, motherboards have a fail safety that activates when the PC fails to boot a few times. To fake the process, try turning it on then switching the PSU off for a few seconds then back on. Try this about 3 times and see if it decides to boot to the integrated graphics.

On one of my builds, I cannot really use the GTX 690 due to issues with boot once it's drivers are installed. It will boot fine for a while and then suddenly stop booting. Then it becomes an issue to switch to the Intel graphics in order to troubleshoot the issue. The only thing that fixed it was to simply fight with it until it decided to reach the BIOS, reset my overclock to stock, uninstall the Nvidia drivers for the 690 and not use the card on the build again.

You may be experiencing a similar issue, but your main concern is to boot into Windows, remove all drivers and start again.
 


Delete your old download of the Nvidia drivers and download them again (assure that you have selected the one for your card type, avoid beta drivers for now, and make sure you selected the correct version of Windows and if it is 32 bit or 64 bit). Do not install anything yet.

Download DDU uninstaller:

http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

With the graphics card shut removed, use the option for SAFE MODE. Make sure you know your Windows PASSWORD (not pin code, not fingerprint scanner, not face recognition, etc as Safe Mode in Windows requires your password). When in Safe Mode, the program should start on its own (if you get a "Windows cannot open this program" message, just ignore it at it is not talking about DDU). Hit the third option, clean and shut down. Reinstall the graphics card. If your BIOS automatically understands that a graphics card is inserted, then simply connect your HDMI or so on to the card and turn on the PC. If not, go into your BIOS and configure your display as PCI-E. Most motherboards know that the card is there and will be fine with just turning the computer on.

NOTE: Disconnect your ethernet cable or turn off your wifi before starting the PC to avoid Windows from downloading the drivers for the graphics card on its own. This tends to cause more issues for me, which is why my first step was to download the drivers again on your own.

If you can see everything fine, then you know you haven't killed your graphics card at all (the resolutions will obviously be low because the drivers are not installed). Now with no internet on your PC, install the drivers for your card you redownloaded earlier and use the clean install option (not express install) to clear out anything DDU may have magically missed. Allow the installation to take place and tell me if again the display stays black.
 
With the GPU installed, when you are booting up do you see any of the POST message? If you can see that and then it goes black once Windows starts to load, then it is going to be a driver issue. If it stays black during POST, then it is probably the GPU.
 


Did you try the above? It may sound silly, but thats the way my GTX 690 pretty much acts on my main build, which utilizes a Asrock Fatal1ty Z97 Killer. The board hates some graphics cards, and seem to hate some ram modules. The build I intended to sit the 690 on is a Gigabyte Z87 Gaming (GD65) and it plays along just fine with almost anything you throw at it. Even when I disconnected my HDD, the computer still refused to boot without first having to boot into the BIOS via it's emergency mode. For some dumb reason, it wasn't until I removed the drivers in which it decided to boot normally. All that night, it turned off and booted fine after reinstalling the drivers, but the issue returned the next day. Nvidia's drivers won't simply kill your GPU. And I don't think their drivers will update your VBIOS, which may cause a black screen as described . If you'd like to look into that, you can do so as there may be an update from your card's manufacturer for the VBIOS if you have Micron memory. But at this point, you'd have to do it while using the iGPU.

What manufacturer is your card anyways?
 


Okay I did a bit of research and it seems that you're not the only one encountering issues with a Zotac GTX 1050 after installing GeForce Experience. I'd really hate to recommend an RMA as I know it is a lengthy process and nobody likes to not have what they purchased ready to use (thats me), so let us try these steps:

1. Make sure your motherboard BIOS is up to date (Zotac's recommendation)

2. Boot the PC WITH THE CARD INSTALLED, but you want to make sure you use you iGPU instead. Again, some motherboards can understand where your HDMI or other display connection is connected, some cannot, so you may need to actually remove the card just to boot into the BIOS without your card to manually make sure your integrated graphics are used regardless of the card being in the PCI-E slot.

3. Can you see the graphics card in the Device Manager?
 
I'll try to contact Zotac and no, I cant see my GPU on device manager, also I forgot to mention that when I installed GeForce experience, my screen went black and the GPU fans went 100%