Question Difference between test and reality

May 6, 2020
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Hi, I'm in ADSL and my connection is about 400ko/s at its maximum when I download a file. This number is in wifi I also tried to download something with the ethernet cable and it doesn't change anything.
I tried with 4 different pc and I also can feel it with my phone.

The weird thing is that I get 2.79Mo/s with speedtest while I've never even reached 1Mo/s. I called the internet hotline and they told me by their side my internet box is good.

Can you help me to get out of this issue?
 

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