- Dec 11, 2015
- 3
- 0
- 4,510
Hi Everyone,
I run a small computer repair business, been in business over 3 years now, and I've never had this much of a problem with a system. The client called and said she couldn't connect to the internet and thought it might be the ethernet cable. Once she brought me the system and the cable in question, it became apparent it was not the cable. The Networking icon on the taskbar displayed the yellow exclamation mark and Windows Diagnostic reports "invalid ip configuration".
In the process of trying to determine why this error was happening, the system behaved as if the HDD might be failing and after a reboot I got a POST error saying no HDD or boot device detected. I removed the drive and dropped it in my test system and got nothing, but now it works OK other than 4 Prefailure warnings. Replaced the drive with a brand new one, installed Windows 8, and still no joy on the wired internet connection. It works fine using my wireless usb adapter for my router so I started updating Win 8, updated the drivers using Driver Booster Pro, and installed the runtimes. But, when it came time to update to 8.1, the installation failed, and still no luck with the wired connection. I've flashed the BIOS to latest version, got the couple of drivers available off the Gateway website and started a clean install again with a different Windows 8 installer. Same results after the new install. Not having the slightest idea what the problem is, I used TuffTest Lite to test the MOBO and it passed all tests. Now I'm even more confused as to what the issue is. Does anyone have any suggestion at all what the problem might be? Speccy report copied below, if you need more, please ask and I'll post it right away. Thanks in advance, you guys are great!!!!!!!!
Summary
Operating System
Windows 8 Pro with Media Center 64-bit
CPU
AMD K140
40nm Technology
RAM
6.00GB DDR3 @ 532MHz (7-7-7-19)
Motherboard
Acer aFender AXC100 (P0) 30 °C
Graphics
VE247 (1920x1080@60Hz)
256MB ATI AMD Radeon HD 7310 Graphics (Acer Incorporated [ALI]) 59 °C
Storage
465GB Western Digital WDC WD5000AVCS-612DY1 (SATA) 38 °C
3GB Memorex Swivel USB Device (USB)
Optical Drives
PIONEER DVD-RW DVR-220RS
Audio
AMD High Definition Audio Device
Operating System
Windows 8 Pro with Media Center 64-bit
Computer type: Desktop
Installation Date: 12/11/2015 9:03:14 AM
Serial Number: RW878-6P2Y9-QP2Q6-BXJFV-6XT68
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time
Windows Defender
Windows Defender Enabled
Antivirus
Antivirus Enabled
Display Name Windows Defender
Virus Signature Database Up to date
.NET Frameworks installed
v4.5 Full
v4.5 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 10.0.9200.16384
PowerShell
Version 3.0
Environment Variables
USERPROFILE C:\Users\Patricia
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Patricia\AppData\Local\Temp
TMP C:\Users\Patricia\AppData\Local\Temp
Machine Variables
AMDAPPSDKROOT C:\Program Files (x86)\AMD APP\
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 2
OS Windows_NT
Path C:\Program Files (x86)\AMD APP\bin\x86_64
C:\Program Files (x86)\AMD APP\bin\x86
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER AMD64 Family 20 Model 2 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL 20
PROCESSOR_REVISION 0200
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 10 min
Turn Off Hard Disk after: (On AC Power) 20 min
Suspend after: (On AC Power) 30 min
Screen saver Disabled
Uptime
Current Session
Current Time 12/11/2015 11:12:54 AM
Current Uptime 478 sec (0 d, 00 h, 07 m, 58 s)
Last Boot Time 12/11/2015 11:04:56 AM
Services
Running AMD External Events Utility
Running AMD FUEL Service
Running Application Experience
Running Application Information
Running Background Intelligent Transfer Service
Running Background Tasks Infrastructure Service
Running Base Filtering Engine
Running COM+ Event System
Running Cryptographic Services
Running DCOM Server Process Launcher
Running Device Setup Manager
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostic System Host
Running Distributed Link Tracking Client
Running DNS Client
Running Group Policy Client
Running Human Interface Device Access
Running IP Helper
Running Local Session Manager
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Print Spooler
Running Program Compatibility Assistant Service
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery
Running Superfetch
Running System Event Notification Service
Running System Events Broker
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Themes
Running Time Broker
Running User Profile Service
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Connection Manager
Running Windows Defender Service
Running Windows Event Log
Running Windows Firewall
Running Windows Font Cache Service
Running Windows Management Instrumentation
Running Windows Modules Installer
Running Windows Search
Running Windows Update
Running WinHTTP Web Proxy Auto-Discovery Service
Running WLAN AutoConfig
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped Application Management
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bluetooth Support Service
Stopped BranchCache
Stopped Certificate Propagation
Stopped CNG Key Isolation
Stopped COM+ System Application
Stopped Computer Browser
Stopped Credential Manager
Stopped Device Association Service
Stopped Device Install Service
Stopped Distributed Transaction Coordinator
Stopped Encrypting File System (EFS)
Stopped Extensible Authentication Protocol
Stopped Family Safety
Stopped Fax
Stopped File History Service
Stopped Function Discovery Provider Host
Stopped Function Discovery Resource Publication
Stopped Health Key and Certificate Management
Stopped HomeGroup Listener
Stopped HomeGroup Provider
Stopped Hyper-V Data Exchange Service
Stopped Hyper-V Guest Shutdown Service
Stopped Hyper-V Heartbeat Service
Stopped Hyper-V Remote Desktop Virtualization Service
Stopped Hyper-V Time Synchronization Service
Stopped Hyper-V Volume Shadow Copy Requestor
Stopped IKE and AuthIP IPsec Keying Modules
Stopped Interactive Services Detection
Stopped Internet Connection Sharing (ICS)
Stopped IPsec Policy Agent
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Media Center Extender Service
Stopped Microsoft Account Sign-in Assistant
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Software Shadow Copy Provider
Stopped Multimedia Class Scheduler
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Access Protection Agent
Stopped Network Connected Devices Auto-Setup
Stopped Network Connections
Stopped Network Connectivity Assistant
Stopped Offline Files
Stopped Optimise drives
Start pending Peer Name Resolution Protocol
Stopped Peer Networking Grouping
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Printer Extensions and Notifications
Stopped Problem Reports and Solutions Control Panel Support
Stopped Quality Windows Audio Video Experience
Stopped Remote Access Auto Connection Manager
Stopped Remote Access Connection Manager
Stopped Remote Desktop Configuration
Stopped Remote Desktop Services
Stopped Remote Desktop Services UserMode Port Redirector
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Routing and Remote Access
Stopped Secondary Log-on
Stopped Secure Socket Tunneling Protocol Service
Stopped Sensor Monitoring Service
Stopped Smart Card
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped Software Protection
Stopped Spot Verifier
Stopped Still Image Acquisition Events
Stopped Storage Service
Stopped Telephony
Stopped Thread Ordering Server
Stopped Touch Keyboard and Handwriting Panel Service
Stopped UPnP Device Host
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped WebClient
Stopped Windows All-User Install Agent
Stopped Windows Backup
Stopped Windows Biometric Service
Stopped Windows Colour System
Stopped Windows Connect Now - Config Registrar
Stopped Windows Driver Foundation - User-mode Driver Framework
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Image Acquisition (WIA)
Stopped Windows Installer
Stopped Windows Media Center Receiver Service
Stopped Windows Media Center Scheduler Service
Stopped Windows Media Player Network Sharing Service
Stopped Windows Presentation Foundation Font Cache 3.0.0.0
Stopped Windows Remote Management (WS-Management)
Stopped Windows Store Service (WSService)
Stopped Windows Time
Stopped Wired AutoConfig
Stopped WMI Performance Adapter
Stopped WWAN AutoConfig
TimeZone
TimeZone GMT -8:00 Hours
Language English (United States)
Location United States
Format English (United States)
Currency $
Date Format M/d/yyyy
Time Format h:mm:ss tt
Scheduler
Optimize Start Menu Cache Files-S-1-5-21-2077331648-542033053-2238411528-1001
System Folders
Application Data C:\ProgramData
Cookies C:\Users\Patricia\AppData\Roaming\Microsoft\Windows\Cookies
Desktop C:\Users\Patricia\Desktop
Documents C:\Users\Public\Documents
Fonts C:\Windows\Fonts
Global Favorites C:\Users\Patricia\Favorites
Internet History C:\Users\Patricia\AppData\Local\Microsoft\Windows\History
Local Application Data C:\Users\Patricia\AppData\Local
Music C:\Users\Public\Music
Path for burning CD C:\Users\Patricia\AppData\Local\Microsoft\Windows\Burn\Burn
Physical Desktop C:\Users\Patricia\Desktop
Pictures C:\Users\Public\Pictures
Program Files C:\Program Files
Public Desktop C:\Users\Public\Desktop
Start Menu C:\ProgramData\Microsoft\Windows\Start Menu
Start Menu Programs C:\ProgramData\Microsoft\Windows\Start Menu\Programs
Startup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Templates C:\ProgramData\Microsoft\Windows\Templates
Temporary Internet Files C:\Users\Patricia\AppData\Local\Microsoft\Windows\Temporary Internet Files
User Favorites C:\Users\Patricia\Favorites
Videos C:\Users\Public\Videos
Windows Directory C:\Windows
Windows/System C:\Windows\system32
Process List
atieclxx.exe
Process ID 336
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\atieclxx.exe
Memory Usage 5.96 MB
Peak Memory Usage 6.03 MB
atiesrxx.exe
Process ID 812
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\atiesrxx.exe
Memory Usage 3.05 MB
Peak Memory Usage 3.07 MB
CCC.exe
Process ID 1008
User Patricia
Domain Desktop
Path C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Memory Usage 17 MB
Peak Memory Usage 55 MB
csrss.exe
Process ID 388
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\csrss.exe
Memory Usage 3.46 MB
Peak Memory Usage 3.50 MB
csrss.exe
Process ID 516
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\csrss.exe
Memory Usage 5.15 MB
Peak Memory Usage 18 MB
dwm.exe
Process ID 888
User DWM-1
Domain Window Manager
Path C:\Windows\system32\dwm.exe
Memory Usage 29 MB
Peak Memory Usage 33 MB
explorer.exe
Process ID 1544
User Patricia
Domain Desktop
Path C:\Windows\Explorer.EXE
Memory Usage 60 MB
Peak Memory Usage 74 MB
Fuel.Service.exe
Process ID 1684
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
Memory Usage 5.03 MB
Peak Memory Usage 6.32 MB
lsass.exe
Process ID 596
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\lsass.exe
Memory Usage 8.44 MB
Peak Memory Usage 8.45 MB
MOM.exe
Process ID 796
User Patricia
Domain Desktop
Path C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
Memory Usage 3.67 MB
Peak Memory Usage 25 MB
MsMpEng.exe
Process ID 1752
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Windows Defender\MsMpEng.exe
Memory Usage 61 MB
Peak Memory Usage 233 MB
SearchFilterHost.exe
Process ID 2816
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\SearchFilterHost.exe
Memory Usage 3.78 MB
Peak Memory Usage 3.78 MB
SearchIndexer.exe
Process ID 2428
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\SearchIndexer.exe
Memory Usage 11 MB
Peak Memory Usage 12 MB
SearchProtocolHost.exe
Process ID 2328
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\SearchProtocolHost.exe
Memory Usage 9.39 MB
Peak Memory Usage 9.39 MB
services.exe
Process ID 560
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\services.exe
Memory Usage 7.55 MB
Peak Memory Usage 12 MB
smss.exe
Process ID 304
User SYSTEM
Domain NT AUTHORITY
Path \SystemRoot\System32\smss.exe
Memory Usage 948 KB
Peak Memory Usage 964 KB
Speccy64.exe
Process ID 1880
User Patricia
Domain Desktop
Path C:\Program Files\Speccy\Speccy64.exe
Memory Usage 22 MB
Peak Memory Usage 22 MB
spoolsv.exe
Process ID 1320
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\spoolsv.exe
Memory Usage 8.24 MB
Peak Memory Usage 8.29 MB
svchost.exe
Process ID 2952
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 5.48 MB
Peak Memory Usage 5.48 MB
svchost.exe
Process ID 1352
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 16 MB
Peak Memory Usage 41 MB
svchost.exe
Process ID 500
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 13 MB
Peak Memory Usage 13 MB
svchost.exe
Process ID 2228
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 4.80 MB
Peak Memory Usage 4.88 MB
svchost.exe
Process ID 704
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 7.49 MB
Peak Memory Usage 7.54 MB
svchost.exe
Process ID 756
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 5.46 MB
Peak Memory Usage 5.69 MB
svchost.exe
Process ID 848
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 20 MB
Peak Memory Usage 21 MB
svchost.exe
Process ID 940
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 1.08 GB
Peak Memory Usage 2.04 GB
svchost.exe
Process ID 1000
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 10 MB
Peak Memory Usage 12 MB
svchost.exe
Process ID 404
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 48 MB
Peak Memory Usage 61 MB
System
Process ID 4
Memory Usage 1.62 MB
Peak Memory Usage 12 MB
System Idle Process
Process ID 0
taskhostex.exe
Process ID 1484
User Patricia
Domain Desktop
Path C:\Windows\system32\taskhostex.exe
Memory Usage 8.35 MB
Peak Memory Usage 8.61 MB
TiWorker.exe
Process ID 2948
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16384_none_622908ad510eb05b\TiWorker.exe
Memory Usage 102 MB
Peak Memory Usage 152 MB
TrustedInstaller.exe
Process ID 2268
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\servicing\TrustedInstaller.exe
Memory Usage 4.99 MB
Peak Memory Usage 5.23 MB
wininit.exe
Process ID 504
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wininit.exe
Memory Usage 3.40 MB
Peak Memory Usage 3.45 MB
winlogon.exe
Process ID 588
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\winlogon.exe
Memory Usage 7.61 MB
Peak Memory Usage 16 MB
WmiPrvSE.exe
Process ID 2400
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\wmiprvse.exe
Memory Usage 5.48 MB
Peak Memory Usage 5.64 MB
WmiPrvSE.exe
Process ID 1588
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\wmiprvse.exe
Memory Usage 9.19 MB
Peak Memory Usage 9.19 MB
Security Options
Accounts: Administrator account status Disabled
Accounts: Block Microsoft accounts Not Defined
Accounts: Guest account status Disabled
Accounts: Limit local account use of blank passwords to console logon only Enabled
Accounts: Rename administrator account Administrator
Accounts: Rename guest account Guest
Audit: Audit the access of global system objects Disabled
Audit: Audit the use of Backup and Restore privilege Disabled
Audit: Force audit policy subcategory settings (Windows Vista or later) to override audit policy category settings Not Defined
Audit: Shut down system immediately if unable to log security audits Disabled
DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined
DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined
Devices: Allow undock without having to log on Enabled
Devices: Allowed to format and eject removable media Not Defined
Devices: Prevent users from installing printer drivers Disabled
Devices: Restrict CD-ROM access to locally logged-on user only Not Defined
Devices: Restrict floppy access to locally logged-on user only Not Defined
Domain controller: Allow server operators to schedule tasks Not Defined
Domain controller: LDAP server signing requirements Not Defined
Domain controller: Refuse machine account password changes Not Defined
Domain member: Digitally encrypt or sign secure channel data (always) Enabled
Domain member: Digitally encrypt secure channel data (when possible) Enabled
Domain member: Digitally sign secure channel data (when possible) Enabled
Domain member: Disable machine account password changes Disabled
Domain member: Maximum machine account password age 30 days
Domain member: Require strong (Windows 2000 or later) session key Enabled
Interactive logon: Display user information when the session is locked Not Defined
Interactive logon: Do not display last user name Disabled
Interactive logon: Do not require CTRL+ALT+DEL Not Defined
Interactive logon: Machine account lockout threshold Not Defined
Interactive logon: Machine inactivity limit Not Defined
Interactive logon: Message text for users attempting to log on
Interactive logon: Message title for users attempting to log on
Interactive logon: Number of previous logons to cache (in case domain controller is not available) 10 logons
Interactive logon: Prompt user to change password before expiration 5 days
Interactive logon: Require Domain Controller authentication to unlock workstation Disabled
Interactive logon: Require smart card Disabled
Interactive logon: Smart card removal behavior No Action
Microsoft network client: Digitally sign communications (always) Disabled
Microsoft network client: Digitally sign communications (if server agrees) Enabled
Microsoft network client: Send unencrypted password to third-party SMB servers Disabled
Microsoft network server: Amount of idle time required before suspending session 15 minutes
Microsoft network server: Attempt S4U2Self to obtain claim information Not Defined
Microsoft network server: Digitally sign communications (always) Disabled
Microsoft network server: Digitally sign communications (if client agrees) Disabled
Microsoft network server: Disconnect clients when logon hours expire Enabled
Microsoft network server: Server SPN target name validation level Not Defined
Network access: Allow anonymous SID/Name translation Disabled
Network access: Do not allow anonymous enumeration of SAM accounts Enabled
Network access: Do not allow anonymous enumeration of SAM accounts and shares Disabled
Network access: Do not allow storage of passwords and credentials for network authentication Disabled
Network access: Let Everyone permissions apply to anonymous users Disabled
Network access: Named Pipes that can be accessed anonymously
Network access: Remotely accessible registry paths System\CurrentControlSet\Control\ProductOptions,System\CurrentControlSet\Control\Server Applications,Software\Microsoft\Windows NT\CurrentVersion
Network access: Remotely accessible registry paths and sub-paths System\CurrentControlSet\Control\Print\Printers,System\CurrentControlSet\Services\Eventlog,Software\Microsoft\OLAP Server,Software\Microsoft\Windows NT\CurrentVersion\Print,Software\Microsoft\Windows NT\CurrentVersion\Windows,System\CurrentControlSet\Control\ContentIndex,System\CurrentControlSet\Control\Terminal Server,System\CurrentControlSet\Control\Terminal Server\UserConfig,System\CurrentControlSet\Control\Terminal Server\DefaultUserConfiguration,Software\Microsoft\Windows NT\CurrentVersion\Perflib,System\CurrentControlSet\Services\SysmonLog
Network access: Restrict anonymous access to Named Pipes and Shares Enabled
Network access: Shares that can be accessed anonymously Not Defined
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Network security: Allow Local System to use computer identity for NTLM Not Defined
Network security: Allow LocalSystem NULL session fallback Not Defined
Network security: Allow PKU2U authentication requests to this computer to use online identities.
Not Defined
Network security: Configure encryption types allowed for Kerberos Not Defined
Network security: Do not store LAN Manager hash value on next password change Enabled
Network security: Force logoff when logon hours expire Disabled
Network security: LAN Manager authentication level Not Defined
Network security: LDAP client signing requirements Negotiate signing
Network security: Minimum session security for NTLM SSP based (including secure RPC) clients Require 128-bit encryption
Network security: Minimum session security for NTLM SSP based (including secure RPC) servers Require 128-bit encryption
Network security: Restrict NTLM: Add remote server exceptions for NTLM authentication Not Defined
Network security: Restrict NTLM: Add server exceptions in this domain Not Defined
Network security: Restrict NTLM: Audit Incoming NTLM Traffic Not Defined
Network security: Restrict NTLM: Audit NTLM authentication in this domain Not Defined
Network security: Restrict NTLM: Incoming NTLM traffic Not Defined
Network security: Restrict NTLM: NTLM authentication in this domain Not Defined
Network security: Restrict NTLM: Outgoing NTLM traffic to remote servers Not Defined
Recovery console: Allow automatic administrative logon Disabled
Recovery console: Allow floppy copy and access to all drives and all folders Disabled
Shutdown: Allow system to be shut down without having to log on Enabled
Shutdown: Clear virtual memory pagefile Disabled
System cryptography: Force strong key protection for user keys stored on the computer Not Defined
System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing Disabled
System objects: Require case insensitivity for non-Windows subsystems Enabled
System objects: Strengthen default permissions of internal system objects (e.g. Symbolic Links) Enabled
System settings: Optional subsystems Posix
System settings: Use Certificate Rules on Windows Executables for Software Restriction Policies Disabled
User Account Control: Admin Approval Mode for the Built-in Administrator account Disabled
User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop Disabled
User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode Prompt for consent for non-Windows binaries
User Account Control: Behavior of the elevation prompt for standard users Prompt for credentials
User Account Control: Detect application installations and prompt for elevation Enabled
User Account Control: Only elevate executables that are signed and validated Disabled
User Account Control: Only elevate UIAccess applications that are installed in secure locations Enabled
User Account Control: Run all administrators in Admin Approval Mode Enabled
User Account Control: Switch to the secure desktop when prompting for elevation Enabled
User Account Control: Virtualize file and registry write failures to per-user locations Enabled
Device Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
ACPI Fixed Feature Button
ACPI Power Button
ACPI Thermal Zone
AMD E1-1500 APU with Radeon HD Graphics
AMD E1-1500 APU with Radeon HD Graphics
High precision event timer
Microsoft Windows Management Interface for ACPI
Motherboard resources
System board
PCI Express Root Complex
ATI I/O Communications Processor PCI Bus Controller
ATI I/O Communications Processor SMBus Controller
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard PCI-to-PCI bridge
PCI standard PCI-to-PCI bridge
System board
PCI standard host CPU bridge
Motherboard resources
AMD Radeon HD 7310 Graphics
Generic PnP Monitor
High Definition Audio Controller
AMD High Definition Audio Device
Standard SATA AHCI Controller
PIONEER DVD-RW DVR-220RS
WDC WD5000AVCS-612DY1
Standard OpenHCD USB Host Controller
USB Root Hub
USB Composite Device
USB Input Device
HID-compliant consumer control device
HID-compliant device
HID-compliant mouse
USB Input Device
HID Keyboard Device
USB Input Device
HID-compliant game controller
USB Input Device
HID-compliant device
Generic USB Hub
USB Composite Device
USB Input Device
HID Keyboard Device
USB Input Device
HID-compliant consumer control device
HID-compliant device
USB Input Device
HID Keyboard Device
HID-compliant device
Standard Enhanced PCI to USB Host Controller
USB Root Hub
Standard OpenHCD USB Host Controller
USB Root Hub
Standard Enhanced PCI to USB Host Controller
USB Root Hub
NETGEAR WNA1100 N150 Wireless USB Adapter
Standard Dual Channel PCI IDE Controller
ATA Channel 0
ATA Channel 1
High Definition Audio Controller
High Definition Audio Device
PCI standard ISA bridge
Direct memory access controller
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Numeric data processor
Programmable interrupt controller
System CMOS/real time clock
System speaker
System timer
Standard OpenHCD USB Host Controller
USB Root Hub
PCI standard PCI-to-PCI bridge
Realtek PCIe GBE Family Controller
Standard OpenHCD USB Host Controller
USB Root Hub
Standard Enhanced PCI to USB Host Controller
USB Root Hub
USB Mass Storage Device
Generic- Multi-Card USB Device
USB Mass Storage Device
Memorex Swivel USB Device
CPU
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1500 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4A, AMD 64, NX, VMX
Virtualization Supported, Disabled
Hyperthreading Not supported
Fan Speed 2096 RPM
Bus Speed 99.8 MHz
Stock Core Speed 1480 MHz
Stock Bus Speed 100 MHz
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 2 x 512 KBytes
Cores
Core 0
Core Speed 1476.7 MHz
Multiplier x 14.8
Bus Speed 99.8 MHz
Threads APIC ID: 0
Core 1
Core Speed 1476.7 MHz
Multiplier x 14.8
Bus Speed 99.8 MHz
Threads APIC ID: 1
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size 6144 MBytes
DRAM Frequency 532.2 MHz
CAS# Latency (CL) 7 clocks
RAS# to CAS# Delay (tRCD) 7 clocks
RAS# Precharge (tRP) 7 clocks
Cycle Time (tRAS) 19 clocks
Bank Cycle Time (tRC) 26 clocks
Physical Memory
Memory Usage 38 %
Total Physical 5.72 GB
Available Physical 3.50 GB
Total Virtual 9.72 GB
Available Virtual 7.43 GB
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer Kingston
Max Bandwidth PC3-12800 (800 MHz)
Part Number ACR256X64D3U16C11G
Serial Number 3834C8BA
Week/year 13 / 13
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
JEDEC #5
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.500 V
JEDEC #6
Frequency 838.1 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 30
tRC 41
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Kingston
Max Bandwidth PC3-12800 (800 MHz)
Part Number ACR16D3LU1NGG/4G
Serial Number 891DC73B
Week/year 11 / 13
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.350 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.350 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.350 V
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.350 V
JEDEC #5
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.350 V
JEDEC #6
Frequency 838.1 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 30
tRC 41
Voltage 1.350 V
Motherboard
Manufacturer Acer
Model aFender AXC100 (P0)
Chipset Vendor AMD
Chipset Model A40/A50 Series FCH
Chipset Revision 00
Southbridge Vendor AMD
Southbridge Model SB850
Southbridge Revision 40
System Temperature 30 °C
BIOS
Brand American Megatrends Inc.
Version P11-B3
Date 6/10/2013
Voltage
MEMORY CONTROLLER 1.524 V
+3.3V 2.904 V
+5V 4.818 V
-12V (8.928) V
-5V (8.928) V
+5V HIGH THRESHOLD 2.722 V
CMOS BATTERY 1.620 V
PCI Data
Slot PCI-E x16
Slot Type PCI-E x16
Slot Usage Available
Data lanes x16
Slot Designation PCIE16X1
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation PCIE1X_1
Characteristics 3.3V, Shared, PME
Slot Number 1
Graphics
Monitor
Name VE247 on AMD Radeon HD 7310 Graphics
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled, Primary, Output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
ATI AMD Radeon HD 7310 Graphics
Manufacturer ATI
Model AMD Radeon HD 7310 Graphics
GPU Wrestler
Device ID 1002-9809
Subvendor Acer Incorporated [ALI] (1025)
Current Performance Level Level 0
Voltage 0.838 V
Die Size 59 mm²
Transistors 59 M
Release Date Jun 2012
DirectX Support 11.0
GPU Clock 528.0 MHz
Temperature 59 °C
Core Voltage 0.838 V
Driver version 9.2.0.0
ROPs 4
Shaders 80 unified
Memory Type DDR3
Memory 256 MB
Bus Width System
Pixel Fillrate 2.1 GPixels/s
Texture Fillrate 4.2 GTexels/s
Bandwidth 8.5 GB/s
Count of performance levels : 2
Level 1
GPU Clock 284 MHz
Memory Clock 533 MHz
Level 2
GPU Clock 528 MHz
Memory Clock 533 MHz
Storage
Hard drives
WDC WD5000AVCS-612DY1
Manufacturer Western Digital
Form Factor GB/3.5-inch
Business Unit/Brand Audio/Video - WD AV
Heads 16
Cylinders 60,801
Tracks 15,504,255
Sectors 976,768,065
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number WD-WCAV9CL43166
Firmware Version Number 01.00A01
LBA Size 48-bit LBA
Power On Count 16 times
Power On Time 1.5 days
Features S.M.A.R.T., NCQ
Max. Transfer Mode SATA II 3.0Gb/s
Used Transfer Mode SATA II 3.0Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 38 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 200
Worst 200
Threshold 51
Raw Value 0000000000
Status Good
03
Attribute name Spin-Up Time
Real value 3325 ms
Current 193
Worst 192
Threshold 21
Raw Value 0000000CFD
Status Good
04
Attribute name Start/Stop Count
Real value 19
Current 100
Worst 100
Threshold 0
Raw Value 0000000013
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 200
Worst 200
Threshold 140
Raw Value 0000000000
Status Good
07
Attribute name Seek Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 1d 12h
Current 100
Worst 100
Threshold 0
Raw Value 0000000024
Status Good
0A
Attribute name Spin Retry Count
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
0B
Attribute name Recalibration Retries
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
0C
Attribute name Device Power Cycle Count
Real value 16
Current 100
Worst 100
Threshold 0
Raw Value 0000000010
Status Good
C0
Attribute name Power-off Retract Count
Real value 12
Current 200
Worst 200
Threshold 0
Raw Value 000000000C
Status Good
C1
Attribute name Load/Unload Cycle Count
Real value 6
Current 200
Worst 200
Threshold 0
Raw Value 0000000006
Status Good
C2
Attribute name Temperature
Real value 38 °C
Current 105
Worst 98
Threshold 0
Raw Value 0000000026
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C8
Attribute name Write Error Rate / Multi-Zone Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
Partition 0
Partition ID Disk #0, Partition #0
File System NTFS
Volume Serial Number CAE423C5
Size 349 MB
Used Space 241 MB (68%)
Free Space 108 MB (32%)
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter C:
File System NTFS
Volume Serial Number 1AE73A21
Size 465 GB
Used Space 19 GB (4%)
Free Space 446 GB (96%)
Flash drives
Memorex Swivel USB Device
Interface USB
Capacity 3.73 GB
Real size 4,005,560,320 bytes
RAID Type None
S.M.A.R.T
S.M.A.R.T not supported
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter D:
File System FAT32
Volume Serial Number 76FADF5F
Size 3.72 GB
Used Space 3.26 GB (87%)
Free Space 468 MB (13%)
Optical Drives
PIONEER DVD-RW DVR-220RS
Media Type DVD Writer
Name PIONEER DVD-RW DVR-220RS
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive F:
Media Loaded FALSE
SCSI Bus 1
SCSI Logical Unit 0
SCSI Port 2
SCSI Target Id 0
Status OK
Audio
Sound Cards
AMD High Definition Audio Device
High Definition Audio Device
Peripherals
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Unknown
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Vendor Unknown
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
Printers
Fax
Printer Port SHRFAX:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 200 * 200 dpi Monochrome
Status Unknown
Driver
Driver Name Microsoft Shared Fax Driver (v4.00)
Driver Path C:\Windows\system32\spool\DRIVERS\x64\3\FXSDRV.DLL
Microsoft XPS Document Writer (Default Printer)
Printer Port PORTPROMPT:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 600 * 600 dpi Color
Status Unknown
Driver
Driver Name Microsoft XPS Document Writer v4 (v6.00)
Driver Path C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_33076fad6e030706\Amd64\mxdwdrv.dll
Network
You are connected to the internet
Connected through NETGEAR WNA1100 N150 Wireless USB Adapter
IP Address 192.168.1.9
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
Preferred DNS server 192.168.1.1
DHCP Enabled
DHCP server 192.168.1.1
External IP Address 75.176.117.212
Adapter Type IEEE 802.11 wireless
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 Bps
Computer Name
NetBIOS Name DESKTOP
DNS Name Desktop
Membership Part of workgroup
Workgroup WORKGROUP
Remote Desktop
Disabled
Console
State Active
Domain Desktop
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Using native Wi-Fi API version 2
Available access points count 3
Wi-Fi (1x3y5z)
SSID 1x3y5z
Frequency 2437000 kHz
Channel Number 6
Name 1x3y5z
Signal Strength/Quality 100
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (DIRECT-6L-Android_4504)
SSID DIRECT-6L-Android_4504
Frequency 2437000 kHz
Channel Number 6
Name DIRECT-6L-Android_4504
Signal Strength/Quality 82
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (JPRGuest)
SSID JPRGuest
Frequency 2437000 kHz
Channel Number 6
Name JPRGuest
Signal Strength/Quality 100
Security Disabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags Currently Connected to this network
Cipher Algorithm to be used when joining this network No Cipher algorithm is enabled/supported
Default Auth used to join this network for the first time IEEE 802.11 Open System authentication algorithm
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout (ms) 60,000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout (ms) 30,000
IEProxy Auto Detect Yes
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
Network Discovery Disabled
File and Printer Sharing Disabled
File and printer sharing service Enabled
Simple File Sharing Enabled
Administrative Shares Enabled
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Adapters List
Enabled
NETGEAR WNA1100 N150 Wireless USB Adapter
Connection Name WiFi
NetBIOS over TCPIP Yes
DHCP enabled Yes
MAC Address 4C-60-DE-F4-92-18
IP Address 192.168.1.9
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
DHCP 192.168.1.1
DNS Server 192.168.1.1
Realtek PCIe GBE Family Controller
Connection Name Ethernet
NetBIOS over TCPIP Yes
DHCP enabled Yes
MAC Address 74-27-EA-59-37-FD
IP Address 169.254.144.113
Subnet mask 255.255.0.0
Network Shares
No network shares
Current TCP Connections
C:\Windows\Explorer.EXE (1544)
Local 192.168.1.9:49165 ESTABLISHED Remote 23.3.13.218:80 (Querying... ) (HTTP)
Local 192.168.1.9:49169 CLOSE-WAIT Remote 23.3.13.203:80 (Querying... ) (HTTP)
lsass.exe (596)
Local 0.0.0.0:49155 LISTEN
services.exe (560)
Local 0.0.0.0:49156 LISTEN
svchost.exe (756)
Local 0.0.0.0:135 (DCE) LISTEN
svchost.exe (848)
Local 0.0.0.0:49153 LISTEN
svchost.exe (940)
Local 0.0.0.0:49154 LISTEN
System Process
Local 0.0.0.0:445 (Windows shares) LISTEN
Local 169.254.144.113:139 (NetBIOS session service) LISTEN
Local 192.168.1.9:139 (NetBIOS session service) LISTEN
wininit.exe (504)
Local 0.0.0.0:49152 LISTEN
Generated with Speccy v1.26.698
I run a small computer repair business, been in business over 3 years now, and I've never had this much of a problem with a system. The client called and said she couldn't connect to the internet and thought it might be the ethernet cable. Once she brought me the system and the cable in question, it became apparent it was not the cable. The Networking icon on the taskbar displayed the yellow exclamation mark and Windows Diagnostic reports "invalid ip configuration".
In the process of trying to determine why this error was happening, the system behaved as if the HDD might be failing and after a reboot I got a POST error saying no HDD or boot device detected. I removed the drive and dropped it in my test system and got nothing, but now it works OK other than 4 Prefailure warnings. Replaced the drive with a brand new one, installed Windows 8, and still no joy on the wired internet connection. It works fine using my wireless usb adapter for my router so I started updating Win 8, updated the drivers using Driver Booster Pro, and installed the runtimes. But, when it came time to update to 8.1, the installation failed, and still no luck with the wired connection. I've flashed the BIOS to latest version, got the couple of drivers available off the Gateway website and started a clean install again with a different Windows 8 installer. Same results after the new install. Not having the slightest idea what the problem is, I used TuffTest Lite to test the MOBO and it passed all tests. Now I'm even more confused as to what the issue is. Does anyone have any suggestion at all what the problem might be? Speccy report copied below, if you need more, please ask and I'll post it right away. Thanks in advance, you guys are great!!!!!!!!
Summary
Operating System
Windows 8 Pro with Media Center 64-bit
CPU
AMD K140
40nm Technology
RAM
6.00GB DDR3 @ 532MHz (7-7-7-19)
Motherboard
Acer aFender AXC100 (P0) 30 °C
Graphics
VE247 (1920x1080@60Hz)
256MB ATI AMD Radeon HD 7310 Graphics (Acer Incorporated [ALI]) 59 °C
Storage
465GB Western Digital WDC WD5000AVCS-612DY1 (SATA) 38 °C
3GB Memorex Swivel USB Device (USB)
Optical Drives
PIONEER DVD-RW DVR-220RS
Audio
AMD High Definition Audio Device
Operating System
Windows 8 Pro with Media Center 64-bit
Computer type: Desktop
Installation Date: 12/11/2015 9:03:14 AM
Serial Number: RW878-6P2Y9-QP2Q6-BXJFV-6XT68
Windows Security Center
User Account Control (UAC) Enabled
Notify level 2 - Default
Firewall Enabled
Windows Update
AutoUpdate Download Automatically and Install at Set Scheduled time
Schedule Frequency Every Day
Schedule Time
Windows Defender
Windows Defender Enabled
Antivirus
Antivirus Enabled
Display Name Windows Defender
Virus Signature Database Up to date
.NET Frameworks installed
v4.5 Full
v4.5 Client
v3.5 SP1
v3.0 SP2
v2.0 SP2
Internet Explorer
Version 10.0.9200.16384
PowerShell
Version 3.0
Environment Variables
USERPROFILE C:\Users\Patricia
SystemRoot C:\Windows
User Variables
TEMP C:\Users\Patricia\AppData\Local\Temp
TMP C:\Users\Patricia\AppData\Local\Temp
Machine Variables
AMDAPPSDKROOT C:\Program Files (x86)\AMD APP\
ComSpec C:\Windows\system32\cmd.exe
FP_NO_HOST_CHECK NO
NUMBER_OF_PROCESSORS 2
OS Windows_NT
Path C:\Program Files (x86)\AMD APP\bin\x86_64
C:\Program Files (x86)\AMD APP\bin\x86
C:\Windows\system32
C:\Windows
C:\Windows\System32\Wbem
C:\Windows\System32\WindowsPowerShell\v1.0\
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static
PATHEXT .COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.MSC
PROCESSOR_ARCHITECTURE AMD64
PROCESSOR_IDENTIFIER AMD64 Family 20 Model 2 Stepping 0, AuthenticAMD
PROCESSOR_LEVEL 20
PROCESSOR_REVISION 0200
PSModulePath C:\Windows\system32\WindowsPowerShell\v1.0\Modules\
TEMP C:\Windows\TEMP
TMP C:\Windows\TEMP
USERNAME SYSTEM
windir C:\Windows
Power Profile
Active power scheme Balanced
Hibernation Enabled
Turn Off Monitor after: (On AC Power) 10 min
Turn Off Hard Disk after: (On AC Power) 20 min
Suspend after: (On AC Power) 30 min
Screen saver Disabled
Uptime
Current Session
Current Time 12/11/2015 11:12:54 AM
Current Uptime 478 sec (0 d, 00 h, 07 m, 58 s)
Last Boot Time 12/11/2015 11:04:56 AM
Services
Running AMD External Events Utility
Running AMD FUEL Service
Running Application Experience
Running Application Information
Running Background Intelligent Transfer Service
Running Background Tasks Infrastructure Service
Running Base Filtering Engine
Running COM+ Event System
Running Cryptographic Services
Running DCOM Server Process Launcher
Running Device Setup Manager
Running DHCP Client
Running Diagnostic Policy Service
Running Diagnostic Service Host
Running Diagnostic System Host
Running Distributed Link Tracking Client
Running DNS Client
Running Group Policy Client
Running Human Interface Device Access
Running IP Helper
Running Local Session Manager
Running Network List Service
Running Network Location Awareness
Running Network Store Interface Service
Running Peer Networking Identity Manager
Running Plug and Play
Running Power
Running Print Spooler
Running Program Compatibility Assistant Service
Running Remote Procedure Call (RPC)
Running RPC Endpoint Mapper
Running Security Accounts Manager
Running Security Center
Running Server
Running Shell Hardware Detection
Running SSDP Discovery
Running Superfetch
Running System Event Notification Service
Running System Events Broker
Running Task Scheduler
Running TCP/IP NetBIOS Helper
Running Themes
Running Time Broker
Running User Profile Service
Running Windows Audio
Running Windows Audio Endpoint Builder
Running Windows Connection Manager
Running Windows Defender Service
Running Windows Event Log
Running Windows Firewall
Running Windows Font Cache Service
Running Windows Management Instrumentation
Running Windows Modules Installer
Running Windows Search
Running Windows Update
Running WinHTTP Web Proxy Auto-Discovery Service
Running WLAN AutoConfig
Running Workstation
Stopped ActiveX Installer (AxInstSV)
Stopped Application Identity
Stopped Application Layer Gateway Service
Stopped Application Management
Stopped BitLocker Drive Encryption Service
Stopped Block Level Backup Engine Service
Stopped Bluetooth Support Service
Stopped BranchCache
Stopped Certificate Propagation
Stopped CNG Key Isolation
Stopped COM+ System Application
Stopped Computer Browser
Stopped Credential Manager
Stopped Device Association Service
Stopped Device Install Service
Stopped Distributed Transaction Coordinator
Stopped Encrypting File System (EFS)
Stopped Extensible Authentication Protocol
Stopped Family Safety
Stopped Fax
Stopped File History Service
Stopped Function Discovery Provider Host
Stopped Function Discovery Resource Publication
Stopped Health Key and Certificate Management
Stopped HomeGroup Listener
Stopped HomeGroup Provider
Stopped Hyper-V Data Exchange Service
Stopped Hyper-V Guest Shutdown Service
Stopped Hyper-V Heartbeat Service
Stopped Hyper-V Remote Desktop Virtualization Service
Stopped Hyper-V Time Synchronization Service
Stopped Hyper-V Volume Shadow Copy Requestor
Stopped IKE and AuthIP IPsec Keying Modules
Stopped Interactive Services Detection
Stopped Internet Connection Sharing (ICS)
Stopped IPsec Policy Agent
Stopped KtmRm for Distributed Transaction Coordinator
Stopped Link-Layer Topology Discovery Mapper
Stopped Media Center Extender Service
Stopped Microsoft Account Sign-in Assistant
Stopped Microsoft iSCSI Initiator Service
Stopped Microsoft Software Shadow Copy Provider
Stopped Multimedia Class Scheduler
Stopped Net.Tcp Port Sharing Service
Stopped Netlogon
Stopped Network Access Protection Agent
Stopped Network Connected Devices Auto-Setup
Stopped Network Connections
Stopped Network Connectivity Assistant
Stopped Offline Files
Stopped Optimise drives
Start pending Peer Name Resolution Protocol
Stopped Peer Networking Grouping
Stopped Performance Counter DLL Host
Stopped Performance Logs & Alerts
Stopped PNRP Machine Name Publication Service
Stopped Portable Device Enumerator Service
Stopped Printer Extensions and Notifications
Stopped Problem Reports and Solutions Control Panel Support
Stopped Quality Windows Audio Video Experience
Stopped Remote Access Auto Connection Manager
Stopped Remote Access Connection Manager
Stopped Remote Desktop Configuration
Stopped Remote Desktop Services
Stopped Remote Desktop Services UserMode Port Redirector
Stopped Remote Procedure Call (RPC) Locator
Stopped Remote Registry
Stopped Routing and Remote Access
Stopped Secondary Log-on
Stopped Secure Socket Tunneling Protocol Service
Stopped Sensor Monitoring Service
Stopped Smart Card
Stopped Smart Card Removal Policy
Stopped SNMP Trap
Stopped Software Protection
Stopped Spot Verifier
Stopped Still Image Acquisition Events
Stopped Storage Service
Stopped Telephony
Stopped Thread Ordering Server
Stopped Touch Keyboard and Handwriting Panel Service
Stopped UPnP Device Host
Stopped Virtual Disk
Stopped Volume Shadow Copy
Stopped WebClient
Stopped Windows All-User Install Agent
Stopped Windows Backup
Stopped Windows Biometric Service
Stopped Windows Colour System
Stopped Windows Connect Now - Config Registrar
Stopped Windows Driver Foundation - User-mode Driver Framework
Stopped Windows Error Reporting Service
Stopped Windows Event Collector
Stopped Windows Image Acquisition (WIA)
Stopped Windows Installer
Stopped Windows Media Center Receiver Service
Stopped Windows Media Center Scheduler Service
Stopped Windows Media Player Network Sharing Service
Stopped Windows Presentation Foundation Font Cache 3.0.0.0
Stopped Windows Remote Management (WS-Management)
Stopped Windows Store Service (WSService)
Stopped Windows Time
Stopped Wired AutoConfig
Stopped WMI Performance Adapter
Stopped WWAN AutoConfig
TimeZone
TimeZone GMT -8:00 Hours
Language English (United States)
Location United States
Format English (United States)
Currency $
Date Format M/d/yyyy
Time Format h:mm:ss tt
Scheduler
Optimize Start Menu Cache Files-S-1-5-21-2077331648-542033053-2238411528-1001
System Folders
Application Data C:\ProgramData
Cookies C:\Users\Patricia\AppData\Roaming\Microsoft\Windows\Cookies
Desktop C:\Users\Patricia\Desktop
Documents C:\Users\Public\Documents
Fonts C:\Windows\Fonts
Global Favorites C:\Users\Patricia\Favorites
Internet History C:\Users\Patricia\AppData\Local\Microsoft\Windows\History
Local Application Data C:\Users\Patricia\AppData\Local
Music C:\Users\Public\Music
Path for burning CD C:\Users\Patricia\AppData\Local\Microsoft\Windows\Burn\Burn
Physical Desktop C:\Users\Patricia\Desktop
Pictures C:\Users\Public\Pictures
Program Files C:\Program Files
Public Desktop C:\Users\Public\Desktop
Start Menu C:\ProgramData\Microsoft\Windows\Start Menu
Start Menu Programs C:\ProgramData\Microsoft\Windows\Start Menu\Programs
Startup C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup
Templates C:\ProgramData\Microsoft\Windows\Templates
Temporary Internet Files C:\Users\Patricia\AppData\Local\Microsoft\Windows\Temporary Internet Files
User Favorites C:\Users\Patricia\Favorites
Videos C:\Users\Public\Videos
Windows Directory C:\Windows
Windows/System C:\Windows\system32
Process List
atieclxx.exe
Process ID 336
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\atieclxx.exe
Memory Usage 5.96 MB
Peak Memory Usage 6.03 MB
atiesrxx.exe
Process ID 812
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\atiesrxx.exe
Memory Usage 3.05 MB
Peak Memory Usage 3.07 MB
CCC.exe
Process ID 1008
User Patricia
Domain Desktop
Path C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
Memory Usage 17 MB
Peak Memory Usage 55 MB
csrss.exe
Process ID 388
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\csrss.exe
Memory Usage 3.46 MB
Peak Memory Usage 3.50 MB
csrss.exe
Process ID 516
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\csrss.exe
Memory Usage 5.15 MB
Peak Memory Usage 18 MB
dwm.exe
Process ID 888
User DWM-1
Domain Window Manager
Path C:\Windows\system32\dwm.exe
Memory Usage 29 MB
Peak Memory Usage 33 MB
explorer.exe
Process ID 1544
User Patricia
Domain Desktop
Path C:\Windows\Explorer.EXE
Memory Usage 60 MB
Peak Memory Usage 74 MB
Fuel.Service.exe
Process ID 1684
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
Memory Usage 5.03 MB
Peak Memory Usage 6.32 MB
lsass.exe
Process ID 596
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\lsass.exe
Memory Usage 8.44 MB
Peak Memory Usage 8.45 MB
MOM.exe
Process ID 796
User Patricia
Domain Desktop
Path C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
Memory Usage 3.67 MB
Peak Memory Usage 25 MB
MsMpEng.exe
Process ID 1752
User SYSTEM
Domain NT AUTHORITY
Path C:\Program Files\Windows Defender\MsMpEng.exe
Memory Usage 61 MB
Peak Memory Usage 233 MB
SearchFilterHost.exe
Process ID 2816
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\SearchFilterHost.exe
Memory Usage 3.78 MB
Peak Memory Usage 3.78 MB
SearchIndexer.exe
Process ID 2428
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\SearchIndexer.exe
Memory Usage 11 MB
Peak Memory Usage 12 MB
SearchProtocolHost.exe
Process ID 2328
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\SearchProtocolHost.exe
Memory Usage 9.39 MB
Peak Memory Usage 9.39 MB
services.exe
Process ID 560
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\services.exe
Memory Usage 7.55 MB
Peak Memory Usage 12 MB
smss.exe
Process ID 304
User SYSTEM
Domain NT AUTHORITY
Path \SystemRoot\System32\smss.exe
Memory Usage 948 KB
Peak Memory Usage 964 KB
Speccy64.exe
Process ID 1880
User Patricia
Domain Desktop
Path C:\Program Files\Speccy\Speccy64.exe
Memory Usage 22 MB
Peak Memory Usage 22 MB
spoolsv.exe
Process ID 1320
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\spoolsv.exe
Memory Usage 8.24 MB
Peak Memory Usage 8.29 MB
svchost.exe
Process ID 2952
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 5.48 MB
Peak Memory Usage 5.48 MB
svchost.exe
Process ID 1352
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 16 MB
Peak Memory Usage 41 MB
svchost.exe
Process ID 500
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 13 MB
Peak Memory Usage 13 MB
svchost.exe
Process ID 2228
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 4.80 MB
Peak Memory Usage 4.88 MB
svchost.exe
Process ID 704
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 7.49 MB
Peak Memory Usage 7.54 MB
svchost.exe
Process ID 756
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 5.46 MB
Peak Memory Usage 5.69 MB
svchost.exe
Process ID 848
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 20 MB
Peak Memory Usage 21 MB
svchost.exe
Process ID 940
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 1.08 GB
Peak Memory Usage 2.04 GB
svchost.exe
Process ID 1000
User LOCAL SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\svchost.exe
Memory Usage 10 MB
Peak Memory Usage 12 MB
svchost.exe
Process ID 404
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\System32\svchost.exe
Memory Usage 48 MB
Peak Memory Usage 61 MB
System
Process ID 4
Memory Usage 1.62 MB
Peak Memory Usage 12 MB
System Idle Process
Process ID 0
taskhostex.exe
Process ID 1484
User Patricia
Domain Desktop
Path C:\Windows\system32\taskhostex.exe
Memory Usage 8.35 MB
Peak Memory Usage 8.61 MB
TiWorker.exe
Process ID 2948
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\winsxs\amd64_microsoft-windows-servicingstack_31bf3856ad364e35_6.2.9200.16384_none_622908ad510eb05b\TiWorker.exe
Memory Usage 102 MB
Peak Memory Usage 152 MB
TrustedInstaller.exe
Process ID 2268
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\servicing\TrustedInstaller.exe
Memory Usage 4.99 MB
Peak Memory Usage 5.23 MB
wininit.exe
Process ID 504
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wininit.exe
Memory Usage 3.40 MB
Peak Memory Usage 3.45 MB
winlogon.exe
Process ID 588
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\winlogon.exe
Memory Usage 7.61 MB
Peak Memory Usage 16 MB
WmiPrvSE.exe
Process ID 2400
User SYSTEM
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\wmiprvse.exe
Memory Usage 5.48 MB
Peak Memory Usage 5.64 MB
WmiPrvSE.exe
Process ID 1588
User NETWORK SERVICE
Domain NT AUTHORITY
Path C:\Windows\system32\wbem\wmiprvse.exe
Memory Usage 9.19 MB
Peak Memory Usage 9.19 MB
Security Options
Accounts: Administrator account status Disabled
Accounts: Block Microsoft accounts Not Defined
Accounts: Guest account status Disabled
Accounts: Limit local account use of blank passwords to console logon only Enabled
Accounts: Rename administrator account Administrator
Accounts: Rename guest account Guest
Audit: Audit the access of global system objects Disabled
Audit: Audit the use of Backup and Restore privilege Disabled
Audit: Force audit policy subcategory settings (Windows Vista or later) to override audit policy category settings Not Defined
Audit: Shut down system immediately if unable to log security audits Disabled
DCOM: Machine Access Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined
DCOM: Machine Launch Restrictions in Security Descriptor Definition Language (SDDL) syntax Not Defined
Devices: Allow undock without having to log on Enabled
Devices: Allowed to format and eject removable media Not Defined
Devices: Prevent users from installing printer drivers Disabled
Devices: Restrict CD-ROM access to locally logged-on user only Not Defined
Devices: Restrict floppy access to locally logged-on user only Not Defined
Domain controller: Allow server operators to schedule tasks Not Defined
Domain controller: LDAP server signing requirements Not Defined
Domain controller: Refuse machine account password changes Not Defined
Domain member: Digitally encrypt or sign secure channel data (always) Enabled
Domain member: Digitally encrypt secure channel data (when possible) Enabled
Domain member: Digitally sign secure channel data (when possible) Enabled
Domain member: Disable machine account password changes Disabled
Domain member: Maximum machine account password age 30 days
Domain member: Require strong (Windows 2000 or later) session key Enabled
Interactive logon: Display user information when the session is locked Not Defined
Interactive logon: Do not display last user name Disabled
Interactive logon: Do not require CTRL+ALT+DEL Not Defined
Interactive logon: Machine account lockout threshold Not Defined
Interactive logon: Machine inactivity limit Not Defined
Interactive logon: Message text for users attempting to log on
Interactive logon: Message title for users attempting to log on
Interactive logon: Number of previous logons to cache (in case domain controller is not available) 10 logons
Interactive logon: Prompt user to change password before expiration 5 days
Interactive logon: Require Domain Controller authentication to unlock workstation Disabled
Interactive logon: Require smart card Disabled
Interactive logon: Smart card removal behavior No Action
Microsoft network client: Digitally sign communications (always) Disabled
Microsoft network client: Digitally sign communications (if server agrees) Enabled
Microsoft network client: Send unencrypted password to third-party SMB servers Disabled
Microsoft network server: Amount of idle time required before suspending session 15 minutes
Microsoft network server: Attempt S4U2Self to obtain claim information Not Defined
Microsoft network server: Digitally sign communications (always) Disabled
Microsoft network server: Digitally sign communications (if client agrees) Disabled
Microsoft network server: Disconnect clients when logon hours expire Enabled
Microsoft network server: Server SPN target name validation level Not Defined
Network access: Allow anonymous SID/Name translation Disabled
Network access: Do not allow anonymous enumeration of SAM accounts Enabled
Network access: Do not allow anonymous enumeration of SAM accounts and shares Disabled
Network access: Do not allow storage of passwords and credentials for network authentication Disabled
Network access: Let Everyone permissions apply to anonymous users Disabled
Network access: Named Pipes that can be accessed anonymously
Network access: Remotely accessible registry paths System\CurrentControlSet\Control\ProductOptions,System\CurrentControlSet\Control\Server Applications,Software\Microsoft\Windows NT\CurrentVersion
Network access: Remotely accessible registry paths and sub-paths System\CurrentControlSet\Control\Print\Printers,System\CurrentControlSet\Services\Eventlog,Software\Microsoft\OLAP Server,Software\Microsoft\Windows NT\CurrentVersion\Print,Software\Microsoft\Windows NT\CurrentVersion\Windows,System\CurrentControlSet\Control\ContentIndex,System\CurrentControlSet\Control\Terminal Server,System\CurrentControlSet\Control\Terminal Server\UserConfig,System\CurrentControlSet\Control\Terminal Server\DefaultUserConfiguration,Software\Microsoft\Windows NT\CurrentVersion\Perflib,System\CurrentControlSet\Services\SysmonLog
Network access: Restrict anonymous access to Named Pipes and Shares Enabled
Network access: Shares that can be accessed anonymously Not Defined
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Network security: Allow Local System to use computer identity for NTLM Not Defined
Network security: Allow LocalSystem NULL session fallback Not Defined
Network security: Allow PKU2U authentication requests to this computer to use online identities.
Not Defined
Network security: Configure encryption types allowed for Kerberos Not Defined
Network security: Do not store LAN Manager hash value on next password change Enabled
Network security: Force logoff when logon hours expire Disabled
Network security: LAN Manager authentication level Not Defined
Network security: LDAP client signing requirements Negotiate signing
Network security: Minimum session security for NTLM SSP based (including secure RPC) clients Require 128-bit encryption
Network security: Minimum session security for NTLM SSP based (including secure RPC) servers Require 128-bit encryption
Network security: Restrict NTLM: Add remote server exceptions for NTLM authentication Not Defined
Network security: Restrict NTLM: Add server exceptions in this domain Not Defined
Network security: Restrict NTLM: Audit Incoming NTLM Traffic Not Defined
Network security: Restrict NTLM: Audit NTLM authentication in this domain Not Defined
Network security: Restrict NTLM: Incoming NTLM traffic Not Defined
Network security: Restrict NTLM: NTLM authentication in this domain Not Defined
Network security: Restrict NTLM: Outgoing NTLM traffic to remote servers Not Defined
Recovery console: Allow automatic administrative logon Disabled
Recovery console: Allow floppy copy and access to all drives and all folders Disabled
Shutdown: Allow system to be shut down without having to log on Enabled
Shutdown: Clear virtual memory pagefile Disabled
System cryptography: Force strong key protection for user keys stored on the computer Not Defined
System cryptography: Use FIPS compliant algorithms for encryption, hashing, and signing Disabled
System objects: Require case insensitivity for non-Windows subsystems Enabled
System objects: Strengthen default permissions of internal system objects (e.g. Symbolic Links) Enabled
System settings: Optional subsystems Posix
System settings: Use Certificate Rules on Windows Executables for Software Restriction Policies Disabled
User Account Control: Admin Approval Mode for the Built-in Administrator account Disabled
User Account Control: Allow UIAccess applications to prompt for elevation without using the secure desktop Disabled
User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode Prompt for consent for non-Windows binaries
User Account Control: Behavior of the elevation prompt for standard users Prompt for credentials
User Account Control: Detect application installations and prompt for elevation Enabled
User Account Control: Only elevate executables that are signed and validated Disabled
User Account Control: Only elevate UIAccess applications that are installed in secure locations Enabled
User Account Control: Run all administrators in Admin Approval Mode Enabled
User Account Control: Switch to the secure desktop when prompting for elevation Enabled
User Account Control: Virtualize file and registry write failures to per-user locations Enabled
Device Tree
ACPI x64-based PC
Microsoft ACPI-Compliant System
ACPI Fixed Feature Button
ACPI Power Button
ACPI Thermal Zone
AMD E1-1500 APU with Radeon HD Graphics
AMD E1-1500 APU with Radeon HD Graphics
High precision event timer
Microsoft Windows Management Interface for ACPI
Motherboard resources
System board
PCI Express Root Complex
ATI I/O Communications Processor PCI Bus Controller
ATI I/O Communications Processor SMBus Controller
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard host CPU bridge
PCI standard PCI-to-PCI bridge
PCI standard PCI-to-PCI bridge
System board
PCI standard host CPU bridge
Motherboard resources
AMD Radeon HD 7310 Graphics
Generic PnP Monitor
High Definition Audio Controller
AMD High Definition Audio Device
Standard SATA AHCI Controller
PIONEER DVD-RW DVR-220RS
WDC WD5000AVCS-612DY1
Standard OpenHCD USB Host Controller
USB Root Hub
USB Composite Device
USB Input Device
HID-compliant consumer control device
HID-compliant device
HID-compliant mouse
USB Input Device
HID Keyboard Device
USB Input Device
HID-compliant game controller
USB Input Device
HID-compliant device
Generic USB Hub
USB Composite Device
USB Input Device
HID Keyboard Device
USB Input Device
HID-compliant consumer control device
HID-compliant device
USB Input Device
HID Keyboard Device
HID-compliant device
Standard Enhanced PCI to USB Host Controller
USB Root Hub
Standard OpenHCD USB Host Controller
USB Root Hub
Standard Enhanced PCI to USB Host Controller
USB Root Hub
NETGEAR WNA1100 N150 Wireless USB Adapter
Standard Dual Channel PCI IDE Controller
ATA Channel 0
ATA Channel 1
High Definition Audio Controller
High Definition Audio Device
PCI standard ISA bridge
Direct memory access controller
Motherboard resources
Motherboard resources
Motherboard resources
Motherboard resources
Numeric data processor
Programmable interrupt controller
System CMOS/real time clock
System speaker
System timer
Standard OpenHCD USB Host Controller
USB Root Hub
PCI standard PCI-to-PCI bridge
Realtek PCIe GBE Family Controller
Standard OpenHCD USB Host Controller
USB Root Hub
Standard Enhanced PCI to USB Host Controller
USB Root Hub
USB Mass Storage Device
Generic- Multi-Card USB Device
USB Mass Storage Device
Memorex Swivel USB Device
CPU
AMD K140
Cores 2
Threads 2
Name AMD K140
Package Socket FT1 BGA
Technology 40nm
Specification AMD E1-1500 APU with Radeon HD Graphics
Family F
Extended Family 14
Model 2
Extended Model 2
Stepping 0
Revision ON-C0
Instructions MMX (+), SSE, SSE2, SSE3, SSSE3, SSE4A, AMD 64, NX, VMX
Virtualization Supported, Disabled
Hyperthreading Not supported
Fan Speed 2096 RPM
Bus Speed 99.8 MHz
Stock Core Speed 1480 MHz
Stock Bus Speed 100 MHz
Caches
L1 Data Cache Size 2 x 32 KBytes
L1 Instructions Cache Size 2 x 32 KBytes
L2 Unified Cache Size 2 x 512 KBytes
Cores
Core 0
Core Speed 1476.7 MHz
Multiplier x 14.8
Bus Speed 99.8 MHz
Threads APIC ID: 0
Core 1
Core Speed 1476.7 MHz
Multiplier x 14.8
Bus Speed 99.8 MHz
Threads APIC ID: 1
RAM
Memory slots
Total memory slots 2
Used memory slots 2
Free memory slots 0
Memory
Type DDR3
Size 6144 MBytes
DRAM Frequency 532.2 MHz
CAS# Latency (CL) 7 clocks
RAS# to CAS# Delay (tRCD) 7 clocks
RAS# Precharge (tRP) 7 clocks
Cycle Time (tRAS) 19 clocks
Bank Cycle Time (tRC) 26 clocks
Physical Memory
Memory Usage 38 %
Total Physical 5.72 GB
Available Physical 3.50 GB
Total Virtual 9.72 GB
Available Virtual 7.43 GB
SPD
Number Of SPD Modules 2
Slot #1
Type DDR3
Size 2048 MBytes
Manufacturer Kingston
Max Bandwidth PC3-12800 (800 MHz)
Part Number ACR256X64D3U16C11G
Serial Number 3834C8BA
Week/year 13 / 13
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.500 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.500 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.500 V
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.500 V
JEDEC #5
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.500 V
JEDEC #6
Frequency 838.1 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 30
tRC 41
Voltage 1.500 V
Slot #2
Type DDR3
Size 4096 MBytes
Manufacturer Kingston
Max Bandwidth PC3-12800 (800 MHz)
Part Number ACR16D3LU1NGG/4G
Serial Number 891DC73B
Week/year 11 / 13
Timing table
JEDEC #1
Frequency 457.1 MHz
CAS# Latency 6.0
RAS# To CAS# 6
RAS# Precharge 6
tRAS 16
tRC 22
Voltage 1.350 V
JEDEC #2
Frequency 533.3 MHz
CAS# Latency 7.0
RAS# To CAS# 7
RAS# Precharge 7
tRAS 19
tRC 26
Voltage 1.350 V
JEDEC #3
Frequency 609.5 MHz
CAS# Latency 8.0
RAS# To CAS# 8
RAS# Precharge 8
tRAS 22
tRC 30
Voltage 1.350 V
JEDEC #4
Frequency 685.7 MHz
CAS# Latency 9.0
RAS# To CAS# 9
RAS# Precharge 9
tRAS 24
tRC 33
Voltage 1.350 V
JEDEC #5
Frequency 761.9 MHz
CAS# Latency 10.0
RAS# To CAS# 10
RAS# Precharge 10
tRAS 27
tRC 37
Voltage 1.350 V
JEDEC #6
Frequency 838.1 MHz
CAS# Latency 11.0
RAS# To CAS# 11
RAS# Precharge 11
tRAS 30
tRC 41
Voltage 1.350 V
Motherboard
Manufacturer Acer
Model aFender AXC100 (P0)
Chipset Vendor AMD
Chipset Model A40/A50 Series FCH
Chipset Revision 00
Southbridge Vendor AMD
Southbridge Model SB850
Southbridge Revision 40
System Temperature 30 °C
BIOS
Brand American Megatrends Inc.
Version P11-B3
Date 6/10/2013
Voltage
MEMORY CONTROLLER 1.524 V
+3.3V 2.904 V
+5V 4.818 V
-12V (8.928) V
-5V (8.928) V
+5V HIGH THRESHOLD 2.722 V
CMOS BATTERY 1.620 V
PCI Data
Slot PCI-E x16
Slot Type PCI-E x16
Slot Usage Available
Data lanes x16
Slot Designation PCIE16X1
Characteristics 3.3V, Shared, PME
Slot Number 0
Slot PCI-E
Slot Type PCI-E
Slot Usage Available
Data lanes x1
Slot Designation PCIE1X_1
Characteristics 3.3V, Shared, PME
Slot Number 1
Graphics
Monitor
Name VE247 on AMD Radeon HD 7310 Graphics
Current Resolution 1920x1080 pixels
Work Resolution 1920x1040 pixels
State Enabled, Primary, Output devices support
Monitor Width 1920
Monitor Height 1080
Monitor BPP 32 bits per pixel
Monitor Frequency 60 Hz
Device \\.\DISPLAY1\Monitor0
ATI AMD Radeon HD 7310 Graphics
Manufacturer ATI
Model AMD Radeon HD 7310 Graphics
GPU Wrestler
Device ID 1002-9809
Subvendor Acer Incorporated [ALI] (1025)
Current Performance Level Level 0
Voltage 0.838 V
Die Size 59 mm²
Transistors 59 M
Release Date Jun 2012
DirectX Support 11.0
GPU Clock 528.0 MHz
Temperature 59 °C
Core Voltage 0.838 V
Driver version 9.2.0.0
ROPs 4
Shaders 80 unified
Memory Type DDR3
Memory 256 MB
Bus Width System
Pixel Fillrate 2.1 GPixels/s
Texture Fillrate 4.2 GTexels/s
Bandwidth 8.5 GB/s
Count of performance levels : 2
Level 1
GPU Clock 284 MHz
Memory Clock 533 MHz
Level 2
GPU Clock 528 MHz
Memory Clock 533 MHz
Storage
Hard drives
WDC WD5000AVCS-612DY1
Manufacturer Western Digital
Form Factor GB/3.5-inch
Business Unit/Brand Audio/Video - WD AV
Heads 16
Cylinders 60,801
Tracks 15,504,255
Sectors 976,768,065
SATA type SATA-II 3.0Gb/s
Device type Fixed
ATA Standard ATA8-ACS
Serial Number WD-WCAV9CL43166
Firmware Version Number 01.00A01
LBA Size 48-bit LBA
Power On Count 16 times
Power On Time 1.5 days
Features S.M.A.R.T., NCQ
Max. Transfer Mode SATA II 3.0Gb/s
Used Transfer Mode SATA II 3.0Gb/s
Interface SATA
Capacity 465 GB
Real size 500,107,862,016 bytes
RAID Type None
S.M.A.R.T
Status Good
Temperature 38 °C
Temperature Range OK (less than 50 °C)
S.M.A.R.T attributes
01
Attribute name Read Error Rate
Real value 0
Current 200
Worst 200
Threshold 51
Raw Value 0000000000
Status Good
03
Attribute name Spin-Up Time
Real value 3325 ms
Current 193
Worst 192
Threshold 21
Raw Value 0000000CFD
Status Good
04
Attribute name Start/Stop Count
Real value 19
Current 100
Worst 100
Threshold 0
Raw Value 0000000013
Status Good
05
Attribute name Reallocated Sectors Count
Real value 0
Current 200
Worst 200
Threshold 140
Raw Value 0000000000
Status Good
07
Attribute name Seek Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
09
Attribute name Power-On Hours (POH)
Real value 1d 12h
Current 100
Worst 100
Threshold 0
Raw Value 0000000024
Status Good
0A
Attribute name Spin Retry Count
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
0B
Attribute name Recalibration Retries
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
0C
Attribute name Device Power Cycle Count
Real value 16
Current 100
Worst 100
Threshold 0
Raw Value 0000000010
Status Good
C0
Attribute name Power-off Retract Count
Real value 12
Current 200
Worst 200
Threshold 0
Raw Value 000000000C
Status Good
C1
Attribute name Load/Unload Cycle Count
Real value 6
Current 200
Worst 200
Threshold 0
Raw Value 0000000006
Status Good
C2
Attribute name Temperature
Real value 38 °C
Current 105
Worst 98
Threshold 0
Raw Value 0000000026
Status Good
C4
Attribute name Reallocation Event Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C5
Attribute name Current Pending Sector Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C6
Attribute name Uncorrectable Sector Count
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
C7
Attribute name UltraDMA CRC Error Count
Real value 0
Current 200
Worst 200
Threshold 0
Raw Value 0000000000
Status Good
C8
Attribute name Write Error Rate / Multi-Zone Error Rate
Real value 0
Current 100
Worst 253
Threshold 0
Raw Value 0000000000
Status Good
Partition 0
Partition ID Disk #0, Partition #0
File System NTFS
Volume Serial Number CAE423C5
Size 349 MB
Used Space 241 MB (68%)
Free Space 108 MB (32%)
Partition 1
Partition ID Disk #0, Partition #1
Disk Letter C:
File System NTFS
Volume Serial Number 1AE73A21
Size 465 GB
Used Space 19 GB (4%)
Free Space 446 GB (96%)
Flash drives
Memorex Swivel USB Device
Interface USB
Capacity 3.73 GB
Real size 4,005,560,320 bytes
RAID Type None
S.M.A.R.T
S.M.A.R.T not supported
Partition 0
Partition ID Disk #2, Partition #0
Disk Letter D:
File System FAT32
Volume Serial Number 76FADF5F
Size 3.72 GB
Used Space 3.26 GB (87%)
Free Space 468 MB (13%)
Optical Drives
PIONEER DVD-RW DVR-220RS
Media Type DVD Writer
Name PIONEER DVD-RW DVR-220RS
Availability Running/Full Power
Capabilities Random Access, Supports Writing, Supports Removable Media
Read capabilities CD-R, CD-RW, CD-ROM, DVD-RAM, DVD-ROM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Write capabilities CD-R, CD-RW, DVD-RAM, DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-R DL, DVD+R DL
Config Manager Error Code Device is working properly
Config Manager User Config FALSE
Drive F:
Media Loaded FALSE
SCSI Bus 1
SCSI Logical Unit 0
SCSI Port 2
SCSI Target Id 0
Status OK
Audio
Sound Cards
AMD High Definition Audio Device
High Definition Audio Device
Peripherals
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Unknown
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID Keyboard Device
Device Kind Keyboard
Device Name HID Keyboard Device
Vendor Logitech
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\kbdhid.sys
File C:\Windows\system32\DRIVERS\kbdclass.sys
HID-compliant mouse
Device Kind Mouse
Device Name HID-compliant mouse
Vendor Unknown
Location USB Input Device
Driver
Date 6-21-2006
Version 6.2.9200.16384
File C:\Windows\system32\DRIVERS\mouhid.sys
File C:\Windows\system32\DRIVERS\mouclass.sys
Printers
Fax
Printer Port SHRFAX:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 200 * 200 dpi Monochrome
Status Unknown
Driver
Driver Name Microsoft Shared Fax Driver (v4.00)
Driver Path C:\Windows\system32\spool\DRIVERS\x64\3\FXSDRV.DLL
Microsoft XPS Document Writer (Default Printer)
Printer Port PORTPROMPT:
Print Processor winprint
Availability Always
Priority 1
Duplex None
Print Quality 600 * 600 dpi Color
Status Unknown
Driver
Driver Name Microsoft XPS Document Writer v4 (v6.00)
Driver Path C:\Windows\System32\DriverStore\FileRepository\ntprint.inf_amd64_33076fad6e030706\Amd64\mxdwdrv.dll
Network
You are connected to the internet
Connected through NETGEAR WNA1100 N150 Wireless USB Adapter
IP Address 192.168.1.9
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
Preferred DNS server 192.168.1.1
DHCP Enabled
DHCP server 192.168.1.1
External IP Address 75.176.117.212
Adapter Type IEEE 802.11 wireless
NetBIOS over TCP/IP Enabled via DHCP
NETBIOS Node Type Hybrid node
Link Speed 0 Bps
Computer Name
NetBIOS Name DESKTOP
DNS Name Desktop
Membership Part of workgroup
Workgroup WORKGROUP
Remote Desktop
Disabled
Console
State Active
Domain Desktop
WinInet Info
LAN Connection
Local system uses a local area network to connect to the Internet
Local system has RAS to connect to the Internet
Wi-Fi Info
Using native Wi-Fi API version 2
Available access points count 3
Wi-Fi (1x3y5z)
SSID 1x3y5z
Frequency 2437000 kHz
Channel Number 6
Name 1x3y5z
Signal Strength/Quality 100
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (DIRECT-6L-Android_4504)
SSID DIRECT-6L-Android_4504
Frequency 2437000 kHz
Channel Number 6
Name DIRECT-6L-Android_4504
Signal Strength/Quality 82
Security Enabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags There is a profile for this network
Cipher Algorithm to be used when joining this network AES-CCMP algorithm
Default Auth used to join this network for the first time 802.11i RSNA algorithm that uses PSK
Wi-Fi (JPRGuest)
SSID JPRGuest
Frequency 2437000 kHz
Channel Number 6
Name JPRGuest
Signal Strength/Quality 100
Security Disabled
State The interface is connected to a network
Dot11 Type Infrastructure BSS network
Network Connectible
Network Flags Currently Connected to this network
Cipher Algorithm to be used when joining this network No Cipher algorithm is enabled/supported
Default Auth used to join this network for the first time IEEE 802.11 Open System authentication algorithm
WinHTTPInfo
WinHTTPSessionProxyType No proxy
Session Proxy
Session Proxy Bypass
Connect Retries 5
Connect Timeout (ms) 60,000
HTTP Version HTTP 1.1
Max Connects Per 1.0 Servers INFINITE
Max Connects Per Servers INFINITE
Max HTTP automatic redirects 10
Max HTTP status continue 10
Send Timeout (ms) 30,000
IEProxy Auto Detect Yes
IEProxy Auto Config
IEProxy
IEProxy Bypass
Default Proxy Config Access Type No proxy
Default Config Proxy
Default Config Proxy Bypass
Sharing and Discovery
Network Discovery Disabled
File and Printer Sharing Disabled
File and printer sharing service Enabled
Simple File Sharing Enabled
Administrative Shares Enabled
Network access: Sharing and security model for local accounts Classic - local users authenticate as themselves
Adapters List
Enabled
NETGEAR WNA1100 N150 Wireless USB Adapter
Connection Name WiFi
NetBIOS over TCPIP Yes
DHCP enabled Yes
MAC Address 4C-60-DE-F4-92-18
IP Address 192.168.1.9
Subnet mask 255.255.255.0
Gateway server 192.168.1.1
DHCP 192.168.1.1
DNS Server 192.168.1.1
Realtek PCIe GBE Family Controller
Connection Name Ethernet
NetBIOS over TCPIP Yes
DHCP enabled Yes
MAC Address 74-27-EA-59-37-FD
IP Address 169.254.144.113
Subnet mask 255.255.0.0
Network Shares
No network shares
Current TCP Connections
C:\Windows\Explorer.EXE (1544)
Local 192.168.1.9:49165 ESTABLISHED Remote 23.3.13.218:80 (Querying... ) (HTTP)
Local 192.168.1.9:49169 CLOSE-WAIT Remote 23.3.13.203:80 (Querying... ) (HTTP)
lsass.exe (596)
Local 0.0.0.0:49155 LISTEN
services.exe (560)
Local 0.0.0.0:49156 LISTEN
svchost.exe (756)
Local 0.0.0.0:135 (DCE) LISTEN
svchost.exe (848)
Local 0.0.0.0:49153 LISTEN
svchost.exe (940)
Local 0.0.0.0:49154 LISTEN
System Process
Local 0.0.0.0:445 (Windows shares) LISTEN
Local 169.254.144.113:139 (NetBIOS session service) LISTEN
Local 192.168.1.9:139 (NetBIOS session service) LISTEN
wininit.exe (504)
Local 0.0.0.0:49152 LISTEN
Generated with Speccy v1.26.698
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