digital cable won't stick in the Vizo sound bar

Jan 27, 2019
2
0
10
digital/optical cable won't stick into the Vizo sound bar, looks like plastic that holds the cable in the sound bar is missing a side, is there a way to fix without using RCA cables
 
Jan 27, 2019
2
0
10
Yes, plastic cap off both ends and when inserting into the tv twist and locked, but it won’t lock in the sound bar. Doesn’t seem to lock and make contact in the sound bar? Sound did come out of the sound bar by pressing the optical cable into the sound bar only for a second, but didn’t stick and upon another attempt no sound. There’s light at the end of the cable so I know it’s connected to the tv? Digital port on the sound bar must be damaged.