Direct X error

[Guest]

Archived from groups: microsoft.public.games (More info?)

HI,

I am trying to install the The Sims 2, and when I put the
CD in, it says I need Directx 9.0c, and it says I can
install it off the CD, So I clicked the yes button to
install it and I get an error that says,

"The software you are installing has not passed Windows
Logo testing to verify its compatibility with Windows XP.

This software will not be installed. Contact your system
administrator."

Am I not the System Admin? there is only 1 account on my
computer. I am running Windows XP home edition, My
computer is an HP Pavillion 7966

Any help would be great! I would hate to think i bought
this game and I can't use it

Thanks

Tim

 

[Guest]

Archived from groups: microsoft.public.games (More info?)

Hi Tim,

Here are a few solutions for the DirectX 9 "Logo Testing" error,
as well as other errors when trying to install patches or updates:

1. Try the resolutions in this recently released MS article:
http://support.microsoft.com/default.aspx?kbid=822798

2. Save and then Open the "DX9 Logo Error" patch on Line 189
for WinXP at: http://www.kellys-korner-xp.com/xp_tweaks.htm

3. Repairing Windows is our final option. Boot from your Windows
CD (you may have to press F12 while starting up, or change the
bootup order in your BIOS) and then follow the instructions at:
http://michaelstevenstech.com/XPrepairinstall.htm Good luck! 🙂

--
Cheers, Windows XP MVP Shell / User
Jimmy S. http://mvp.support.microsoft.com


Game FAQs: ;gms]http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite: http://nibblesnbits.tk or Call / Contact
MS Support at: http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________

"Tim A." <scits@zonevents.com> wrote in message news:370501c49f73$8ce17de0$a301280a@phx.gbl...
| HI,
|
| I am trying to install the The Sims 2, and when I put the
| CD in, it says I need Directx 9.0c, and it says I can
| install it off the CD, So I clicked the yes button to
| install it and I get an error that says,
|
| "The software you are installing has not passed Windows
| Logo testing to verify its compatibility with Windows XP.
|
| This software will not be installed. Contact your system
| administrator."
|
| Am I not the System Admin? there is only 1 account on my
| computer. I am running Windows XP home edition, My
| computer is an HP Pavillion 7966
|
| Any help would be great! I would hate to think i bought
| this game and I can't use it
|
| Thanks
|
| Tim