Discovey bundled Asus B350 with Ryzen 5 1600 CPU

[davescurd]

Hi we have the bundle described above which was bought from Maplin it is coupled with 8GB of RAM a 250GB Crucial SSD and is awaiting the installation of a Sapphire RX580 Graphics card.

Currently when switched on it all lights up, but no signal to the monitor so can't tell what is happening.

I am a complete novice so please be gentle with me, thanks

 

[Barty1884]

The is no onboard graphics in a Ryzen5 1600.... so, without a display output (from a Graphics card), there's no way to provide a signal to the monitor.

 

[davescurd]

OK so do I need to plug in the graphics card we have?

 

[Barty1884]

Yes, you need a graphics card installed in that system to get a display output .

 

[davescurd]

I did try that with the RX580 and a USB to VGA converter but no joy do I need to use a different output? can I use the VGA off the motherboard?

 

[Barty1884]

Which cables are you using specifically? And which monitor?

The RX580 doesn't have VGA, nor USB?

No, you cannot use the outputs from the motherboard - there is no graphics processing unit on the motherboard or in the CPU.

 

[davescurd]

Which cables are you using specifically? And which monitor?

The RX580 doesn't have VGA, nor USB?

No, you cannot use the outputs from the motherboard - there is no graphics processing unit on the motherboard or in the CPU.

sorry meant HDMI to VGA

 

[Barty1884]

It is an "Active" adapter? HDMI = Digital, VGA = Analog. So, to convert the signal, you need an "active" adapter.

You're sure it's HDMI to VGA? Typically, any adapter/converter is not bi-directional.... so HDMI to VGA does not work backwards as VGA to HDMI, for example.

For some reason, "passive" adapters exist (they don't process/convert anything).... I'm not sure why they exist, but they do.


Do you have a single cable, like this:
https://www.amazon.com/Gold-plated-Active-Adapter-Converter-Meters/dp/B074GW5D44/ref=sr_1_5?ie=UTF8&qid=1530046532&sr=8-5&keywords=active+hdmi+to+vga

Those are typically worthless - as far as I know, they serve no purpose whatsoever.

OR, do you have something like this:
https://www.amazon.com/VicTsing-Adapter-Gold-Plated-Active-Converter/dp/B00YC7U0NE/ref=sr_1_4?ie=UTF8&qid=1530046532&sr=8-4&keywords=active+hdmi+to+vga

That one, specifically, is "active".


If possible, can you post a specific product link (or model number) of what you're using?

 

[davescurd]

It is an "Active" adapter? HDMI = Digital, VGA = Analog. So, to convert the signal, you need an "active" adapter.

You're sure it's HDMI to VGA? Typically, any adapter/converter is not bi-directional.... so HDMI to VGA does not work backwards as VGA to HDMI, for example.

For some reason, "passive" adapters exist (they don't process/convert anything).... I'm not sure why they exist, but they do.


Do you have a single cable, like this:
https://www.amazon.com/Gold-plated-Active-Adapter-Converter-Meters/dp/B074GW5D44/ref=sr_1_5?ie=UTF8&qid=1530046532&sr=8-5&keywords=active+hdmi+to+vga

Those are typically worthless - as far as I know, they serve no purpose whatsoever.

OR, do you have something like this:
https://www.amazon.com/VicTsing-Adapter-Gold-Plated-Active-Converter/dp/B00YC7U0NE/ref=sr_1_4?ie=UTF8&qid=1530046532&sr=8-4&keywords=active+hdmi+to+vga

That one, specifically, is "active".


If possible, can you post a specific product link (or model number) of what you're using?

Sorry had to go shopping!!!!

I have the one in the link below which I believe should be active.

https://www.amazon.co.uk/gp/product/B01E8DD6J6/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1

I hope this helps.

Can it take a while for the motherboard to recognise the graphics card? or does it matter which HDMI port we use?

The Monitor is an acer it is quite old but like I said it does work on other systems

 

[Barty1884]

Provided you're using the HDMI port on the GPU and not the motherboard - no, it doesn't matter which.

 

[davescurd]

Provided you're using the HDMI port on the GPU and not the motherboard - no, it doesn't matter which.

Will try this again later thanks

 

[davescurd]

Right tried that and have left the system running for about 20mins still no joy blank screen everything is still lit up, fans going on the GPU am I missing something

 

[Barty1884]

Do you have another display you could use to test? A TV perhaps? Connect the GPU via HDMI to a TV - any change?

When there's adapters/converters, it adds an extra potential point of issue.


What is your full system spec, including PSU?

 

[davescurd]

Ok we have an Asus B350 Plus mother board, AMD Ryzen 5 1600 AM4 CPU, Crucial 8GB DDR4 RAM, Sapphire RX580 GPU, Crucial MX500 250 GB Internal SSD, Corsair CX750 PSU and finally a Toshiba DT01ACA300 3TB 3.5 inch SATAIII Hard Drive which is in place but not plugged in

 

[davescurd]

We could try a TV if you think that may solve the issue

 

[Barty1884]

The CX750 green label, or grey/black label?

You've connected power to the GPU? Most 580's require a single 8pin connector from the PSU.

I would attempt with a TV and HDMI, yes -- unless you hadn't connected the 8pin, then try that first.

You might also want to take a look here:
http://www.tomshardware.com/forum/261145-31-perform-steps-posting-post-boot-video-problems

And follow each step, confirming everything is connected as it should be.

 

[davescurd]

Black label, power to GPU connected, will try TV soon, link is very interesting thank you, just plugged in the speaker and are getting no bleeps at all despite the fan going and the motherboard LED's lighting up so I think we have some issues! may be in touch again soon

 

[Barty1884]

Hmm, if you're getting no beeps whatsoever with a speaker attached.... that's concerning.

You're sure it's a Ryzen5 1600 you have, not a 2600? If it's a 2600, that board needs a BIOS update to support it - that would give you the symptoms you're describing.

If it truly is a 1600, I'd reseat the CPU and memory - ensuring the 8pin EPS power is connected. Then go from there. I'd definitely try with a native HDMI-HDMI connection (to a TV) opposed to adapters, at least until you know everything is working as expected.

 

[davescurd]

Thanks, the mother board came pre-assembled with fan etc. in place the only thing we did was take out the 4GB Ram and replace it with 8GB, plug it all in following instructions which didn't mention a speaker and nothing happened. I will persevere and try and get it to fire up! hope there is no terminal damage to the CPU