Disk Drives Not Seen By Windows XP

[rudy715]

My Disk drives Are Not Seen By The Operating system.They were Working But Now Do Not.Tried trouble Shooting Procedure.Using "My Computer" Disk drives (2) No longer Shown.Can You Advise??

 

[aford10]

Are you referring to hard drives or optical drives? SATA or IDE?

First, check the device manager for device conflicts. Yellow ! next to devices.
Second, make sure the cables are snug.

 

[rudy715]

Thank you for your response.Yes device manager checked and there are yellow markers next to both optical drives.I do not know what to do next??

Regards
Rudy715

 

[aford10]

You can either:

uninstall the devices in device manager and restart
or
right click on the drives, properties, and update drivers

 

[rudy715]

Thank you again,i will try uninstalling and restart.