Question "Display driver nvlddmkm stopped responding and has successfully recovered."

Feb 25, 2022
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Hello,

I've been encountering this issue for... Months now. What happens is that I play a game (specifically: Dead by Daylight on Steam) and the game will randomly freeze for a second, and then the sounds returns but the screen is still completely frozen. I am able to tab out and close, but the game itself has to be restarted. I've been trying various things throughout the months. Such as DDU clean install of Nvidia drivers. I also went into Device Manager, clicked them all to ensure they were all up to date. I attempted to add a tdrDelay of 10 within the registry, as some have reported it to be helpful. The latest attempt, which was two days ago, was to reset windows 10, but I crashed again with that same error:

"Display driver nvlddmkm stopped responding and has successfully recovered."

I know not what to do, nor try anymore. I've spent hours upon hours online, surfing through the website(s) to find a solution, but nothing has worked as of yet. It is my hope that someone has encountered this issue before and found a fix. Whilst my PC is by no mean powerful, in fact, pretty weak to today's gaming standard, it never does that on any other games. This one, only. If it was a hardware issue, wouldn't it happen on every games? Or am I wrong?

Thank you!

I should probably add some system information:

CPU: Intel(R) Core(TM) i7-3770k CPU @ 3.50GHz
Motherboard: ASUSTEK Computer INC. Product: P8Z68-V PRO GEN3 Version: Rev 1 .xx
Ram: 8gb RAM
SSD/HDD: No Ssd - 1TB HDD (My system info only gives the serial number, if that's useful?)
GPU: Nvidia GTX 660
PSU: PC pre-built, we had it changed years ago and it was 600 W, I believe.
Chassis: Pre-built from 2013, I do not know. Basic one, no RGB.
OS: version(not edition) of the OS! 10.0.19044 Build 19044
Monitor: philips 247eLH 60hz
BIOS version:
BIOS Version/Date American Megatrends Inc. 3202, 2/17/2012



I am willing to try whatever you think may work, and add any information about my PC that you deem valuable. Let me know :)
 
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The latest attempt, which was two days ago, was to reset windows 10, but I crashed again with that same error:
you got the error during reset or after?

PSU: PC pre-built, we had it changed years ago and it was 600 W, I believe.
can you find out what make/model you have? wattage isn't the only thing to look for.

SSD/HDD: No Ssd - 1TB HDD (My system info only gives the serial number, if that's useful?)
device manager should be able to give you more info maybe than just the serial number. Should be under DIsk drives.
 
Thank you for the reply! I opened up my PC to find out about the power supply. It wasn't 600W as I believed, sorry!

Power supply: Heden PSX-A840 v2.2 230W 50Hz / 560W (Max)
Device manager disk (HDD?): MD15000- NSDW-RO SCSI

"you got the error during reset or after?" Two days later whilst playing the game mentioned (Dead by Daylight).
 
It could be the PSU, its from 2011 and well, PSU don't last forever. They tend to get worse over time.
I would get one from Corsair if you can

i can't find anything for the hdd

Thank you! But may I ask, is it normal that it would happen on one game only and not the others? The game itself don't seem that demanding
 
You could try reinstalling windows, the reset may not have been enough.

I can't see anyone else with same error on game.

Oh I reinstalled but kept my files! I guess I just need a new pc 🙁 Mine is pretty old. Apparently it's not a right time to purchase a gaming PCs are prices are absurd right now, so am I told.
 
You could get PC looked at by a repair shop and explain problem and see what they think.

reinstalling and keeping files only works if the files were on another hdd. Otherwise all you did was reset.

Hello again! I enabled windows 10 notifications, and so now upon crashing on the game, I get a notifications:
ad7d0d951e6c9490754a5bf67249875a.png


Why is it being blocked? I've tried the commands in cmd prompt to scan & restore health. I've checked if my windows defender is blocking the game.